Greg Hoffman | Page 4

Very pleased and would doit again!! I was in the market for a new Colorado saw an in- transit and Anthony Vattuone helped me get the details, it arrived the next day. Anthony called me a I was in the market for a new Colorado saw an in- transit and Anthony Vattuone helped me get the details, it arrived the next day. Anthony called me and confirmed that it was the Centennial model that I was looking for. I arrived shortly there after it was clean and ready, my wife and I agreed and bought it. there were a few small issues with truck that were taken care of promptly and better then new. We also purchased accessories that Jon Valin made possible and to better then anticipated. With the added help and support from Helen, Russell and Greg in finance we got everything we were looking for and are very pleased with the whole deal. More

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Fastest & Easiest Car Purchase I've Ever Made!!! Russell exceeded my expectations!!! When I contacted him about test driving and possibly purchasing an SS, he promised the process would be quick and Russell exceeded my expectations!!! When I contacted him about test driving and possibly purchasing an SS, he promised the process would be quick and easy. I didn't even have a chance to sit when I got to Criswell; a quick copy of my driver's license and out for a test drive. By the time I got back, Russell had crunched the numbers, and I was able to walk out the door with an offer in hand — about 30 minutes after I FIRST arrived. I returned the next morning to pick up my new car and couldn’t be any happier! Russell, along with Abe and Greg, made this the most pain-frees auto purchase EVER! The SS is AMAZING, btw! More

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Criswell Chevrolet is Family Always exceeding my expectations of customer service and the best automobile deals in Maryland! I had never experienced a dealership that treats it's Always exceeding my expectations of customer service and the best automobile deals in Maryland! I had never experienced a dealership that treats it's customers like family until I bought a vehicle from Criswell Chevrolet. Our family has now bought SIX Chevys from Criswell Chevrolet because of their superb customer service and great deals. We live 45 minutes from the dealership but keep coming back! Thanks Criswell for taking care of our needs. Thanks Russell Carter, Joey Rayall, and Greg Hoffman for the great experience and your professional service. More

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Thanks Mike!! Mike Furman and the entire team at Criswell did an outstanding job. In and out within an hour, even with a service issue. This was the best car buying Mike Furman and the entire team at Criswell did an outstanding job. In and out within an hour, even with a service issue. This was the best car buying experience I have ever had. More

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Above and beyond I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initia I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initial qoute from the salesman, which was already an amazing deal on a Chevy Cruze LT, I was later told by the sales manager Russell Carter that "our finance guy Greg was able to get you an even better deal" which really surprised me because I was already getting such a great price, and did so much research on this specific lease, that I could not figure out how it was even possible. I thought that they made some sort of mistake in calculating my manufacturer incentives and rebates, why would they just give me a better price when I was already happy with my monthly payment? When I sat down with Greg to sign the lease, he told me he found a way to lower my interest rate slightly more by calling the bank and utilizing an insurance policy that would allow me to lower the interest rate, and it didn't cost me anything, but actually saved me $9 dollars per month on a monthly payment that was previously $104, that's almost 10 percent. Greg and Russell didn't have to do it, I was already happy with my payment, but what this tells me is that the guys at this dealership actually lookout for your interests, if they can give you a a better deal they will without you even asking. I still can't believe it happened, this experience really changed my preconceptions about car dealerships. More

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Amazing car buying expierence Everyone we spoke to was incredibly polite and professional. Sales manager Russle Carter provided us with extensive information about the sale and gav Everyone we spoke to was incredibly polite and professional. Sales manager Russle Carter provided us with extensive information about the sale and gave us a great deal. John our salesman gave us plenty of time to look at all our options and answered all our questions with patience More

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Excellent dealership and professional personnel. My salesman (Troy Yates) was very patient working with me. I test drove a few different vehicles and even inquired about the SS. This process went on My salesman (Troy Yates) was very patient working with me. I test drove a few different vehicles and even inquired about the SS. This process went on for a few weeks until I made up my mind on my Malibu Premiere. The General Sales Manager (Jason Witte) was also extremely helpful in getting me a great deal. Greg the finance man took his time and explained everything to me. The entire process from start to finish was less than 3 hours in the dealership. Troy, Jason and Greg need to be commended on their professionalism, expertise and going to extra mile. They are excellent examples of great customer service professionals and are an asset to Criswell Chevrolet! I strongly recommend Criswell Chevrolet to anyone who is in the market for a new or certified used Chevrolet! More

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Simply amazing, above and beyond what I expected! The experience I had with the guys from Criswell in Gaithersburg was simply amazing. I still can't believe how lucky I was to find these guys. They w The experience I had with the guys from Criswell in Gaithersburg was simply amazing. I still can't believe how lucky I was to find these guys. They were very transparent with their pricing and gave me a detailed breakdown of all the fees and taxes in an easy to read email before I came to the dealership, and this was one of the reasons I went there because the dealerships in my area were not as forthcoming with their pricing and it was hard to tell what the final price of the vehicle was going to be after all the fees. I thought I knew what my monthly lease payment was going to be because I ran all the numbers and figured everything out before I came there. I thought that this number was going to be the lowest possible monthly lease payment on this specific car. Most dealerships I have been to always try to figure out the monthly payment you are willing to pay and work backwards from there to get the most money out of you, but not the guys at Criswell. Russell Carter, Joey Ryall, and their finance specialist Greg Hoffman were simply amazing! They were more focused on getting me familiarized with the car I was interested in and never asked me what my target monthly lease payment was. They already provided me with all the pricing, taxes and fees upfront, so all they had to do was to plug the numbers in and see what came out. The result was actually a lower monthly payment than I expected! On top of that, Russell and Greg found a way to lower my monthly lease payment even further without me even asking them! I really can't thank these guys enough, they were truly looking out for my best interests! Joey also spent a lot of time helping me setup all the electronic gizmos in the car and connect them with my phone, he was truly helpful and knowledgeable professional. This was a dream experience, and I would tell anyone looking for a Chevy to go straight to Criswell! More

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Pre-owned purchase from afar I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throug I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throughout the process. I was in town for just a few days and he really helped with all the necessary arrangements. Richard kept me updated throughout the process. They fully disclosed some issues that had come up with the car and made sure that everything had been addressed prior to purchase. They truly went the extra-mile to make sure I was completely satisfied. Highly recommend Richard and the folks at Criswell. More

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Humble, honest, and hard working As a young woman buying her first car, I was a little intimidated. Until I went to Criswell. Everyone there seemed genuinely concerned with my happine As a young woman buying her first car, I was a little intimidated. Until I went to Criswell. Everyone there seemed genuinely concerned with my happiness. Scott, Russell, Troy, Joey, and Greg shattered my expectations of what buying a car would be like. They were seriously cool people who helped me pick out the best first car for me and give me the best price they possibly could. I know where to go if I want respect, patience, and kindness out of my sales staff. More

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