Gregory Makoski
Gregory Makoski at Klaben Chrysler Jeep Dodge Ram

Gregory Makoski | Page 5

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
193 Reviews

Proud husband to Sabrina & father of 5 to Abby, Gracie, Lincoln, Major & Nash. I love my career & family here at THE Klaben Auto Stores. Stop in, and see me for all your vehicle needs. We're closer than you think.

Languages Spoken

English English

5.0

193 Reviews

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193 Reviews of Gregory Makoski

October 30, 2025

Dealership Rating
Employee Rating

Dealership did a wonderful job taking care of my issue. I have no complaints. My sales representative Greg took really good care of me and pointed me in the right direction. The service department took car More

by juantke184
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

October 29, 2025

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There were multiple service writers there. Only Elizabeth was the only one working. While the rest was sitting around on their phones or just sitting there starring at us like we was not there More

by bkh1971
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Elizabeth Curry , Brian Franklin

Oct 29, 2025

Klaben Chrysler Jeep Dodge Ram responded

I left you a voicemail and thought that I would send you an email as well, all while trying not to be a nuisance. Thank you for submitting a review of your recent experience at our service facility. Your 5 star ratings for a number of our team members is greatly appreciated. Your overall 3 star rating with your comments is also greatly appreciated. I want to apologize for us putting you in the position of being less than completely satisfied. This was not our intention, no excuses. As you probably know, we ask for feedback through many different venues because we truly want, and need to hear the voice of the customer. It is our greatest resource when it comes to evaluating our ability to deliver the type of experience that every Klaben customer should expect and deserves. Leaving you with the perception that we did, is not only frustrating for the customer, but it is frustrating for us as well, given the amount of coaching and counseling that we conduct on a regular basis. Your comments have been shared with the entire team, and the members of the leadership team will be tasked with addressing your experience internally, in the appropriate manner. The leadership team must also determine the root cause that created your perception of our lack of attention, and fix it. And we will. That being said, I welcome the opportunity to speak with you directly, not only to apologize once more, but to also listen to any other details that you would like to share. I will end by thanking you again for your feedback. Just know that the entire Klaben team remains at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707

October 08, 2025

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Great customer service. Very helpful by answering all questions. Transactions were quick and smooth. Highly recommended More

by stownurse
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

October 04, 2025

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This is my second time buying from Klaben jeep and ram ! ! They will not disappoint you they are a great dealer and they stand behind there product and work and these days that is very hard to find !!! They More

by Josh.l
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Timothy Beane , Brian Franklin

October 01, 2025

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He did a great job delivering my new car and picking up both of my trade-ins. He has picked up my car to take in to the dealer for an oil change. All of this is extremely helpful as my husband is not in More

by Gruntngertie
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Recommend Dealer
Yes

October 01, 2025

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Greg has went above and beyond to help purchase a vehicle for my parents. He has been extremely helpful every step of the way. I will be working with him from now on. He has made the process so much easier f More

by Weazell77
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Recommend Dealer
Yes

October 01, 2025

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Very easy to work with, listened to what we wanted and worked with us to make that happen More

by mcatania
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Recommend Dealer
Yes

September 26, 2025

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Purchasing my Jeep GC was smooth from start to finish. They answered all of my questions and were easy to deal with. More

by chrisarbogast7
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

Sep 26, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We are grateful for the kind words and are glad the experience was smooth from start to finish. We recognize that a 4-star rating also indicates that we had an opportunity to do better. We’re hopeful you might have a moment to connect to provide some additional insight to help us identify opportunities for improvement. Feedback like yours is invaluable and we ask for it with sincerity as it empowers us to continually refine our standards of service and excellence. Thank you again and we look forward to the opportunity to exceed your expectations in the future. Timothy Beane 330.673.3139 ext 506 tbeane@klaben.com

Sep 26, 2025

chrisarbogast7 responded

I updated my rank to five stars. The purchase of my Jeep was a great experience at Klaben. Thank you.

September 16, 2025

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Employee Rating

This was the best experience I’ve ever had buying a vehicle. Very fast process and zero pressure. Greg was awesome! Thanks! More

by tbrentcady
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 04, 2025

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I appreciate meeting with the sales manager and getting straight answers and quick numbers for my vehicle. He made it very easy and was very likable to buy from. More

by jlreynolds2665
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Recommend Dealer
Yes

Other Employees Tagged: Sales manager

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