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Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre | Page 10

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
421 Reviews
4.7

421 Reviews

Write a Review

421 Reviews of Gus Alatorre

February 06, 2025

Dealership Rating
Employee Rating

I prefer coming to Lancaster location as they have been the best in customer service More

by samy831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel

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Feb 07, 2025

Toyota of Lancaster responded

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

February 04, 2025

Dealership Rating
Employee Rating

Good job . Happy with the job . See you on my next . At list been done in time More

by ireneweisgarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Toyota of Lancaster responded

Thank you so much for the review! It’s a pleasure to hear you had a good experience with our service department. We hope to see you again soon.

February 02, 2025

Dealership Rating
Employee Rating

Thi dealer has the best personal very profesional and they have the best service and they always recomend what ever is best for your car i really recomend them More

by JR845899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

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Feb 03, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

January 31, 2025

Dealership Rating
Employee Rating

Most appreciative of the friendly and helpful service. Very Satisfied with the the service people that helped. More

by DAILEJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

January 31, 2025

Dealership Rating
Employee Rating

Service Mgr is the best I've ever encountered. Service personnel are friendly and extremely courteous and helpful. I will be back. More

by DeepDrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas

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Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 31, 2025

Dealership Rating
Employee Rating

Great customer service. Friendly informative and great cars. I think toyota has the safest cars always check with the used car stock More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas

Report | Print
Jan 31, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 30, 2025

Dealership Rating
Employee Rating

I appreciate how much everyone cares and how kind everyone is at the dealership, I feel like family! More

by rachelle.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

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Jan 30, 2025

Toyota of Lancaster responded

Thanks for your great review. We’ve passed your kind words on to our team. Our staff are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

January 25, 2025

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Employee Rating

Everyone is very nice and they are efficient. For a 30,000 mile check up the wait was not bad More

by msteety57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a great review. We understand your time is valuable and always try to get your in and out in a timely manner.

January 24, 2025

Dealership Rating
Employee Rating

The team there are always nice, professional, and quick. I especially like the digital communication. More

by ChristinaSmith777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

January 23, 2025

Dealership Rating
Employee Rating

Always with a positive attitude towards the customer. Fast and efficient . Usually get the service the same day More

by liliaguilar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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