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Gus Alatorre

Overview Reviews (418) Inventory (174)

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Gus Alatorre

Gus Alatorre | Page 26

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7

418 Reviews

Overview Reviews (418) Inventory (174)

4.7

418 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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418 Reviews of Gus Alatorre

December 06, 2023

Dealership Rating

Employee Rating

Srevice technician Max did a good job in servicing our 2010 Prius. Keeping us in touch and updating us on the findings and whatever that needs to be serviced. Job well done. Thank you Max. 2010 Prius. Keeping us in touch and updating us on the findings and whatever that needs to be serviced. Job well done. Thank you Max. More

by Emie.sabile

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Max from service department

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Dec 06, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

December 06, 2023

Dealership Rating

Employee Rating

I've bought at least 13 vehicles from this dealership and every time they make sure that all my expectations are met, woww!! Keep up the good work. every time they make sure that all my expectations are met, woww!! Keep up the good work. More

by quezaltetown

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edgar Bravo , Sonny Asaad, Rodrigo Rojas

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Dec 06, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

December 01, 2023

Dealership Rating

Employee Rating

Service advisor was very nice and explained all the services and costs up front. Thank you services and costs up front. Thank you More

by brianjc7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Douglas Velasco

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Dec 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 30, 2023

Dealership Rating

Employee Rating

Friendly and very helpful service from reps! Quick response and turnaround time. Overall very happy with Toyota of Lancatser Quick response and turnaround time. Overall very happy with Toyota of Lancatser More

by alfredosand.oval247

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 30, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

November 27, 2023

Dealership Rating

Employee Rating

Did what they are supposed to do. Applied a discount upon request. That is great Applied a discount upon request. That is great More

by C. Gocha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 27, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 26, 2023

Dealership Rating

Employee Rating

Every one was so helpful and the time it took to get my car serviced was amazing. I only waited 45 min and I was outa there.. car serviced was amazing. I only waited 45 min and I was outa there.. More

by CLEARCRYSSCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas

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Nov 27, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 21, 2023

Dealership Rating

Employee Rating

Very friendly associates, professional staff and I like that they take walking for service thank you that they take walking for service thank you More

by ramosart1955

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 21, 2023

Dealership Rating

Employee Rating

It has an amazing service! Love feeling safe and knowing my car is in good hands with Gustavo! Love feeling safe and knowing my car is in good hands with Gustavo! More

by iolmedo0503

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 21, 2023

Dealership Rating

Employee Rating

Excellent service everyone was super nice and had a great attitude for a Sunday morning attitude for a Sunday morning More

by mary.and.karina

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

November 13, 2023

Dealership Rating

Employee Rating

I can’t believe how fast no was out. May of been there for an hour, the last few times it took more that 3 hrs May of been there for an hour, the last few times it took more that 3 hrs More

by negsypuny

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

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