Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre | Page 27

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
418 Reviews
4.7

418 Reviews

Write a Review

418 Reviews of Gus Alatorre

November 11, 2023

Dealership Rating
Employee Rating

Estoy contenta desde 2019 cuando hice mi compra acerca de los servicios también y su personal Gracias More

by violeta.alfaro55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Douglas Velasco

Nov 13, 2023

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

November 10, 2023

Dealership Rating
Employee Rating

Excellent service. Siempre están atentos a atenderme. Encuentro citas dentro del tiempo que necesitamos. Si por alguna razón llego temprano, no me niegan el check in te More

by JANETHERNANDEZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

November 05, 2023

Dealership Rating
Employee Rating

Good service on this location if you choose to service on your vehicle, they guarantee for good job. More

by dealdayjoseii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 01, 2023

Dealership Rating
Employee Rating

Eric and his technicians were very persistent in fixing the problem on my old car. Thank you to him and Gladys for their help. More

by shawneeluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

October 26, 2023

Dealership Rating
Employee Rating

Gus my sales technician pointed out a have a burnt headlight. When I asked him to replace it he said no. Instead he showed me a better brighter LED bulbs in amazon. I bought the lights and I’m happy More

by JoeRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas

Oct 26, 2023

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

October 25, 2023

Dealership Rating
Employee Rating

I trust this dealership with my car. They have very reliable service and have caught problems that I wasn't aware of. They are very fair and fast! More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos, Melissa Larios , Annie Vodegel

Oct 25, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

Oct 25, 2023

Toyota of Lancaster responded

We're glad to hear that our team's performance has exceeded your expectations, Thank you again for being a Loyal Toyota of Lancaster Customer and have a great day!

Oct 25, 2023

PSUTHERLAND19 responded

Thank you! I have lived in Palmdale for the past 4 years and have really appreciated the staff at your dealership! They have always kept me informed and given me a good estimate of cost and the expectation of when my car would be ready.

October 25, 2023

Dealership Rating
Employee Rating

It is a pleasure talking my Toyota to Lancaster for my cervices thank you so much More

by carloscruzkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 20, 2023

Dealership Rating
Employee Rating

The service was good, waiting to be served was a problem, I saw about 5-6 members through the window after waiting for about 20 minutes, when I went inside to ask for help they all left except for one who sh More

by silvester_avalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

October 19, 2023

Dealership Rating
Employee Rating

I've been pleased with the service so far, they're good at explaining what is going to be done and what is expected when something arises. More

by Noemail4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 19, 2023

Dealership Rating
Employee Rating

Friendly, professional and knowledgeable staff. Great service. Very clean, comfortable and organized waiting area. Food and drinks are readily available, if you desire. More

by PAULARITABOSSIER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

...
27
...

Dealership Inventory (174 Vehicles)

new 2026 Toyota Tacoma car, priced at $46,498
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
used 2024 Ram 1500 car, priced at $38,998
2024 Ram 1500
used
Flame Red Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Toyota Sienna car, priced at $39,998
2024 Toyota Sienna
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
used 2024 Toyota Tacoma car, priced at $38,998
2024 Toyota Tacoma
used
Ice Cap exterior
Automatic
Four-wheel Drive
used 2023 Toyota Corolla car, priced at $19,998
2023 Toyota Corolla
used
Ice Cap exterior
Automatic
Front-wheel Drive
used 2025 Kia K5 car, priced at $23,499
2025 Kia K5
used
Snow White Pearl exterior
Automatic
Front-wheel Drive