Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre | Page 39

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
418 Reviews
4.7

418 Reviews

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418 Reviews of Gus Alatorre

January 22, 2023

Dealership Rating
Employee Rating

Good work, but concerning data updates not very informative concerning costs as a customer Seemed like it was not important to research for possible updates More

by VILLA.M19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2023

Dealership Rating
Employee Rating

The techs need to be honest. Says car needs this and that when I had just replaced it the day before .Do they actually look. Last time before they charge to rotate the tires but More

by taalien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

Arrived on schedule. My vehicle was taken in for servicing in a new and highly efficient manner. In two hours, I was all done. More

by ECBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Doyle

January 09, 2023

Dealership Rating
Employee Rating

The work on my truck was completed in a prompt amount of time. Gus is a great service department rep. Thank for all of your help. More

by dancingrayoflight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2023

Dealership Rating
Employee Rating

worst experience I've ever had car is not running properly and nothing is being done about it been going back and forth with them and always have excuses for me More

by ortizandrew400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 19, 2022

Dealership Rating
Employee Rating

The staff there do their job and do it well. Very Professional, impressed with the service they provide. ( Twenty words ). More

by ig6202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Carmen Perez, Annie Vodegel, Chanin Yescas

December 17, 2022

Dealership Rating
Employee Rating

Good service ,deliver on promise time ,service vehicles in what need it ,service guy was good More

by zoilamachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2022

Dealership Rating
Employee Rating

It was busy but they kept. Me informed and finished in a timely manner also More

by aquadelphinus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Larios, Douglas Velasco

December 03, 2022

Dealership Rating
Employee Rating

I have a problem with my wireless charging pad in tacoma trd 4x4 2021 and they failed to fix it. They just ignored the issue and continued with the regular maintenance. I have had this issue now for 6 mo More

by ignacio2007entrepreneur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 01, 2022

Dealership Rating
Employee Rating

Amazing service! Everybody is so friendly and kind. No wait ever and they just help every time with every question. More

by keren.graber98
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carmen Perez

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