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Hannah Pearson
Hannah Pearson at Norm Reeves Honda Superstore North Richland Hills

Hannah Pearson

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Hannah Pearson

May 11, 2025

Dealership Rating
Employee Rating

Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

Dealership Rating
Employee Rating

Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

April 29, 2025

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Employee Rating

Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Tristian Rivas, Issac Moya, Mario Vasquez, Harry Whitworth, Frank Raja

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 23, 2025

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Employee Rating

Everything was done in a timely manner and car was returned clean. Also dealership called to remind me of the recall. More

by tonydz1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey Tony! Our timely service, clean return, and recall reminder are all part of our promise—Elizabeth and Hannah appreciate your shout-out. It was a pleasure to take care of you!

April 23, 2025

Dealership Rating
Employee Rating

Great team, very friendly, knowledgeable and easy to work with. Great service and they keep me coming back! More

by bannerwilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Richard Sanchez

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Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Hearing that our friendly, knowledgeable team keeps you coming back is the highest compliment. Your trust means everything to us—can’t wait to see you again soon!

March 28, 2025

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Employee Rating

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

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Employee Rating

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

February 23, 2025

Dealership Rating
Employee Rating

Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Richard Sanchez, Tristian Rivas, Mario Vasquez, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 09, 2025

Dealership Rating
Employee Rating

Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More

by hernandez.jh.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley, Michael Wright, Nate Franklin, Richard Sanchez, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja

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Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Parece que cubrimos todo lo necesario para una visita de servicio exitosa para tu Honda! Agradecemos que nos lo hayas hecho saber, y estamos aquí para cuando necesites servicio nuevamente. ¡Gracias y no dudes en programar tu próxima cita en línea!

January 04, 2025

Dealership Rating
Employee Rating

N/A N/A N/A N/A N/A N/A N/A N/A More

by Smallfry40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Nate Franklin, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

Report | Print
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the five stars and would love to know more details about your service visit for your Honda! That way, we can confirm that we're on the right track. Thank you, and we look forward to serving you again!

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