Hannah Pearson
Hannah Pearson at Norm Reeves Honda Superstore North Richland Hills
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Hannah Pearson

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
76 Reviews
4.6

76 Reviews

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76 Reviews of Hannah Pearson

April 29, 2025

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Employee Rating

Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 23, 2025

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Everything was done in a timely manner and car was returned clean. Also dealership called to remind me of the recall. More

by tonydz1977
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey Tony! Our timely service, clean return, and recall reminder are all part of our promise—Elizabeth and Hannah appreciate your shout-out. It was a pleasure to take care of you!

April 23, 2025

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Great team, very friendly, knowledgeable and easy to work with. Great service and they keep me coming back! More

by bannerwilkes
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Recommend Dealer
Yes
Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Hearing that our friendly, knowledgeable team keeps you coming back is the highest compliment. Your trust means everything to us—can’t wait to see you again soon!

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
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Recommend Dealer
Yes
Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

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Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

February 23, 2025

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Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
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Recommend Dealer
Yes
Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 09, 2025

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Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More

by hernandez.jh.93
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Recommend Dealer
Yes
Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Parece que cubrimos todo lo necesario para una visita de servicio exitosa para tu Honda! Agradecemos que nos lo hayas hecho saber, y estamos aquí para cuando necesites servicio nuevamente. ¡Gracias y no dudes en programar tu próxima cita en línea!

January 04, 2025

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N/A N/A N/A N/A N/A N/A N/A N/A More

by Smallfry40
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Recommend Dealer
Yes
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the five stars and would love to know more details about your service visit for your Honda! That way, we can confirm that we're on the right track. Thank you, and we look forward to serving you again!

December 31, 2024

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Employee Rating

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y More

by hernandezunited
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value customer feedback to keep our service center on track and to improve services where necessary. Please contact our service department so that we can learn more about your dissatisfaction with the service you scheduled for your Honda and provide you and other customers with a five-star experience. Thank you.

December 30, 2024

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Employee Rating

My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

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