Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Hannah Seal
Refer Me
Hannah Seal | Page 38
Volkswagen Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
456 Reviews
Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
8 yrs, 10 mos
Languages Spoken
English
456 Reviews
Write a Review
456 Reviews of Hannah Seal
October 09, 2020
The initial problem, error code P2000, was fixed. The The initial problem, error code P2000, was fixed. The report said that the battery needed to be replaced for low CCA. Took to auto parts store to be The initial problem, error code P2000, was fixed. The report said that the battery needed to be replaced for low CCA. Took to auto parts store to be tested - battery tested within normal specs. The report said the rear brake pads needed replaced. Took to local garage and put on hoist. They showed me "normal" pad wear for a 10 month old brake job, with no need to replace pads. While there may be reasons for these incongruities, it has left a bad taste in my mouth. Initial work and service manager's actions - good. Extra recommended repairs - not good. Left on hold due to "telephone problems" for 78 minutes! Overall - not a happy camper. More
by WYRICK.SAFETYPRO
Verified Customer
Helpful 
October 09, 2020
I brought my VW Passat in because of stalling and I was charged $2700 for issues unrelated before the problem was actually fixed which was another $700. After several calls to the service department no one charged $2700 for issues unrelated before the problem was actually fixed which was another $700. After several calls to the service department no one ever returned my calls or emails. More
by zyronesanders
Other Employees Tagged: Jeff Daniel
October 06, 2020
As always, Maple Hill did a great job. Everyone was very helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at helpful, and the work was done quicker than they promised - so I was able to get home much earlier! Really impressed with all the people who work at Maple Hill Audi. More
by GRACE.GILMORE
Other Employees Tagged: Cassandra Westfall, Andrea Darnell, Kelsey LeRoy
October 05, 2020
Easy reservation for service. Quick oil change and tire rotation. Car was washed and ready to go in less than an hour. Much improved service reservation system. rotation. Car was washed and ready to go in less than an hour. Much improved service reservation system. More
by RIck
October 04, 2020
Service was good, although again a little longer then anticipated. I have had questions about a loss of tire pressure warning in right front tire for a couple years, at strange intervals, sometime 6 mo anticipated. I have had questions about a loss of tire pressure warning in right front tire for a couple years, at strange intervals, sometime 6 months, other 1 month.. I have done the protocol to reflate and reset the monitor. This time they did plug the tire externally for $30,00....if this works that is fine..if not I will return to dealership. More
by rlhodges46
October 01, 2020
We were met with by the rep for VW and provided a detailed description of the services that would be provided with a follow up call to explain the problems with our car and the cost for repair. detailed description of the services that would be provided with a follow up call to explain the problems with our car and the cost for repair. More
by PAPABEARGM
September 25, 2020
Great service, great attitude, the guy I talked to explained everything and answered all my questions happily. Now my car runs better than when I bought it. explained everything and answered all my questions happily. Now my car runs better than when I bought it. More
by VANNESTJACOB
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy , Justin Cook, Misty Figg, Amie Freeman, Steve Nutt
September 25, 2020
I started coming to Maple Hill Auto Group 2 years ago. In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming m In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming me for the mix up. More
by MACLARK59
Dealership Inventory (381 Vehicles)
2023 Volkswagen Atlas Cross Sport
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
