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Hannah Seal
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Hannah Seal | Page 39
Volkswagen Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
459 Reviews
Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
459 Reviews
Write a Review
459 Reviews of Hannah Seal
October 01, 2020
We were met with by the rep for VW and provided a detailed description of the services that would be provided with a follow up call to explain the problems with our car and the cost for repair. detailed description of the services that would be provided with a follow up call to explain the problems with our car and the cost for repair. More
by PAPABEARGM
Verified Customer
Helpful 
September 25, 2020
Hannah was awesome reviewed what needed to be done, explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the wifi while I waited was great. Highly recommend the VW service at Maple Hill. More
by MBART345
Other Employees Tagged: The service Tech who worked on my car.
September 25, 2020
Great service, great attitude, the guy I talked to explained everything and answered all my questions happily. Now my car runs better than when I bought it. explained everything and answered all my questions happily. Now my car runs better than when I bought it. More
by VANNESTJACOB
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy , Justin Cook, Misty Figg, Amie Freeman, Steve Nutt
September 25, 2020
I started coming to Maple Hill Auto Group 2 years ago. In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming m In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming me for the mix up. More
by MACLARK59
September 24, 2020
Excellent customer care. Service was efficient and quick. Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part is the servicing department. Keep up the good work! More
by NYCELECTRA
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy , Justin Cook, Misty Figg, Amie Freeman, Che Lopez
September 18, 2020
Amazing as always! Almost like your in control of your own service! They listen and they care!! Would never go anywhere else for my service on my 2020 Jetta! own service! They listen and they care!! Would never go anywhere else for my service on my 2020 Jetta! More
by Hannahleigh
Other Employees Tagged: Jeff Daniel, Kelsey LeRoy
September 17, 2020
Making an appt was easy; great communication! Accommodating, when my car was going to take a little longer than expected, I was given a loaner , so I could continue with my day ! Accommodating, when my car was going to take a little longer than expected, I was given a loaner , so I could continue with my day ! More
by CHERYLLETTOW56
September 17, 2020
I was told when I brought my car in because of a check engine light, that they would have to keep my car for a couple of months because of COVID 19 factiry shutdowns causing parts shortages. Hanna in the engine light, that they would have to keep my car for a couple of months because of COVID 19 factiry shutdowns causing parts shortages. Hanna in the VW service area arranged a rental car and had someone drive me over to pick it up. I went in 12 days later(a Thursday) to clean out my car and was told that the parts would be there the next Monday and my car would be ready by the following Monday. I was shocked it was going to be done that quick. Drew in the parts department went out of his way to locate the needed parts from another dealership and sweet talk them in to letting him have them for my car. Drew is a rockstar! And Hannah took care of everything for service warranty and the return of the rental. Thank you for such a great experience and getting my car back to me so quickly. More
by CAROL.FROELICH87
Other Employees Tagged: Andrea Darnell, Kelsey LeRoy , Drew Poirrit parts department
September 17, 2020
The girl that helped me was very helpful and had a great attitude the entire time. Definetly will be back when more work needs to be done in the future. attitude the entire time. Definetly will be back when more work needs to be done in the future. More
by Christian Rogenski
Other Employees Tagged: Cassandra Westfall
September 16, 2020
My check engine light was on in my vehicle and I also needed my oil change and tire rotation. They checked everything thoroughly. The wait time was very long but worth it because I received good service needed my oil change and tire rotation. They checked everything thoroughly. The wait time was very long but worth it because I received good service the entire visit. I went to the Dollar Tree in Portage and noticed my car was leaking oil. I immediately took it back and they fixed it instantly and apologized. They gave me a car wash and a free oil change for next time! Thank you for being an honest company that cares about their customers. More
by MASONKATIE5
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