Harold Blackwell | Page 23

Excellent Service and knowledge Mr. Blackwell is the salesman to see when you are looking for a new vehicle at BMW of Catonsville. He is very knowledgeable of the inventory and has Mr. Blackwell is the salesman to see when you are looking for a new vehicle at BMW of Catonsville. He is very knowledgeable of the inventory and has the time and patience to answer all your questions. I would not go anywhere else to fine another vehicle a got the best deal ever. More

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My experience was very great and smooth!! My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very My car buying experience with Mr. Harold Blackwell was Great! He fulfilled all my request in regards to what I wanted in my BMW. Mr. Blackwell is very knowledgeable about BMW and what they have to offer customers. His customer service skills are over the top. Mr. Blackwell listened to what I wanted and worked from there. He was very patient and never pushy. He is by far the best salesman I have experienced from BMW. I have purchased 6 BMW's in the past and never received this type of customer service. Finally, Hassan Kholfi in finance sealed the deal and educated me on packages and coverage I needed. BMW of Catonsville is an Excellent Dealership and very engaged with assisting their customers purchase the car they want. More

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Excellent Customer Service I cannot say enough about Harold Blackwell - he is absolutely wonderful!!!! I came into the dealership not knowing what kind of car I wanted - I just I cannot say enough about Harold Blackwell - he is absolutely wonderful!!!! I came into the dealership not knowing what kind of car I wanted - I just had a price point in mind - as well as needing a sunroof and heated seats. Harold took his time showing me all of the different options in vehicle choices I had... then took me on a couple of test drives. Poor Harold! I drive like a lunatic - Harold took it in stride. He's so sweet!!! I decided I liked the second car I drove best... so Harold got the paperwork started. Well, Harold was supposed to leave at 6:00 pm - it was a Friday night - he should have gone home! However, Harold stayed with me until 9:00 pm - when all the paperwork was done. Harold also both took and picked up my new car from the auto detailing shop - because he wanted my service to be fast AND correct. Then he made sure the BMW technology person showed me the basics of the tech package in the vehicle, as well as helped me make an appointment to see the tech person again. Harold followed up with me early Saturday morning - seeing if I still loved the car and if there was anything else he could do for me. Truly an exceptional employee. Please see Harold when purchasing a BMW. He made the entire experience pleasurable. More

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Great Service! On February 26, 2019 I traded my 2013 BMW 7 Series and upgraded to a 2019 BMW 7 Series. I spoke with Harold Blackwell (Client Advisor) and Harold was On February 26, 2019 I traded my 2013 BMW 7 Series and upgraded to a 2019 BMW 7 Series. I spoke with Harold Blackwell (Client Advisor) and Harold was very informative and helpful during the process and the transaction was seamless. The BMW team was outstanding! I highly recommend BMW Catonsville! More

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excellent I was very happy of doing business with Haroild. He is polite and professional guy. I was liitle bit upset with two guys in the finance department I was very happy of doing business with Haroild. He is polite and professional guy. I was liitle bit upset with two guys in the finance department More

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Extremely Professional and Knowledgeable Team The Staff that I worked with were over-the-top professional. I was very impressed with the first contact with Harold Blackwell and through to the ulti The Staff that I worked with were over-the-top professional. I was very impressed with the first contact with Harold Blackwell and through to the ultimate sale, the financial process with Hassan Kholfi was very efficient, the BMW Genius Jon Saunders was very knowledgeable and answered all our questions; finally, to Sigis Skirpa assisted with a minor issue resolution with a rebate qualification. All were very professional but still enjoyable to work with. Again, I was pretty impressed. More

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Exeptional Professionalism. This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of bu This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of buying a new car, but never again. Our experience was pleasurable. A special shout out to Harold Blackwell. He was amazing to work with. Harold is very knowledgeable. He followed through in all phases of the deal. I just cannot say enough about this dealership. They are doing everything just right. More

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Very Pleasurable Car Buying Experience Our Client Advisor, Harold Blackwell, and our BMW Genius, Jonathan Saunders, were outstanding. Harold made the sales purchase a very smooth transacti Our Client Advisor, Harold Blackwell, and our BMW Genius, Jonathan Saunders, were outstanding. Harold made the sales purchase a very smooth transaction and Jonathan was very helpful in going over the entire car with my wife and I. I highly recommend BMW of Catonsville. More

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excitement As soon as I made my entry into the dealership a gentleman walk up to me and introduce himself as HAROLD BLACKWELL and that he is a sale man here at b As soon as I made my entry into the dealership a gentleman walk up to me and introduce himself as HAROLD BLACKWELL and that he is a sale man here at bmw Catonsville. I told him I wanted the x6. This gentleman listened to me patiently, and worked with me throughout the entire buying process. He encouraged and promised me that he will make things work. I am now driving BMW X6. Thanks to Harold Blackwell the magician. PLEASE BMW MANAGEMENT PROMOTE HAROLD BLACKWELL TO THE RANK OF MANAGER. He is very knowledgeable. HASSAN KHOLFI THE FINANCE MANAGER WAS ALSO VERY HELPFULL. Long live Harold Blackwell, long live BMWof catonville. More

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EXCELLET He was very nice and friendly.He helped me a lot In all what I needed He answered me all the questions I had about the car.Thanks He was very nice and friendly.He helped me a lot In all what I needed He answered me all the questions I had about the car.Thanks More

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