"BMW of Catonsville is a excellent place to buy your..."
BMW of Catonsville is a excellent place to buy your BMW.the service after the purchase is just as excellent you are handled as family.
"Very honest and transparent. Good customer..."
Very honest and transparent.
Good customer service!
Kevin kept his word and responded timely and responsive. He made every effort to work positively with us.
"The experience here at BMW Catonsville was phenomenal...."
The experience here at BMW Catonsville was phenomenal. Mr. Blackwell did an outstanding job in making sure I left with a car I liked. If your looking to purchase your next car at a reasonable price, make your way down to BMW Catonsville. A place where all your needs are meant with the car buying experience.
"As a first time car buyer, Harold and Jerry made the..."
- Matt Mc.
As a first time car buyer, Harold and Jerry made the process swift and trouble-free, and not to mention I got a fantastic deal on a used CPO BMW! It was a pleasure working with them, and I will unequivocally recommended Harold and Jerry to future car buyers. Thanks you, guys!
"Korey Matthews is by far the most amazing person to buy a..."
Korey Matthews is by far the most amazing person to buy a car from. He is genuinely committed to getting the deal to close but never made us feel pressured. We actually left the dealership two days prior to our ultimate purchase saying that it was the best car buying experience we had ever had. Two days later I heard from Korey with additional information and we ended getting a vehicle that worked for us. We were treated like people rather than feeling like we were just another commission opportunity. I need more stars to rate Korey the way he truly deserves because 5 is not enough! 😊
"The entire team at BMW of Catonsville was an extreme..."
The entire team at BMW of Catonsville was an extreme pleasure to work with. I would gladly endorse this dealership for your next vehicle purchase. Very capable staff.
"To: Special thanks to Store manager Jerry Herbert to mess..."
- Emre Basak
To: Special thanks to Store manager Jerry Herbert to mess my birthday gift after spend my 4 hours at dealership, let me add the car to my insurance than changing the price and deal. Explanations was agreed price for finance only if you pay cash you have to pay $2500 extra. Try to sell stupid finance and push people to finance for no reason. Don’t trust the Internet prices as well.
"Purchased a $42K vehicle from BMW Catonsville and had a..."
Purchased a $42K vehicle from BMW Catonsville and had a great salesman and finance manager. Unfortunately, that salesman is no longer with the company and our request for the vehicles Owner's Manual was transferred to another manager. I spoke with Sigis and explained the situation. Sigis said he would look into the matter and get back to me. After several phone calls, emails and two weeks, I gave up on Sigis...RECEIVED NO RESPONSE. My wife then called BMW Catonsville and spoke with Jerry Herbert explaining the situation and she was told he would look into the matter and call her back. Two weeks passed with NO correspondence from Jerry or any other member of BMW Catonsville. On a Monday, I decided to provide a negative rating on-line. Interestingly enough, Tuesday afternoon I received a phone call from Jerry stating the dealership saw my negative review and they would like to make it right and get us the Owners Manual. Jerry then asked if they provided the manual, would I be willing to change my review. I informed him that I would when I received the manual. It has taken almost two months, but we finally received the Owners Manual. So, as promised, I am changing my rating from a one star to a three star. I can not justify giving any higher than 3 stars. Unfortunately, it took a negative rating of the dealership to get ANY type of response from the dealership. This is no way to conduct customer service if you want repeat customers and I would not recommend this dealership if you expect good customer service after the sale.
"Very friendly, and helpful salesmen Harold Blackwell at..."
Very friendly, and helpful salesmen Harold Blackwell at the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans.
"Jae is an excellent salesperson. I am very thankful to..."
Jae is an excellent salesperson. I am very thankful to have had the pleasure of having his assistance in the car buying process. He went above and beyond, even when he was on vacation. He’s hard working, knowledgeable, and respectful. If you are looking to purchase a car from this dealership, I recommend you ask for Jae.