Hayden Baker
Hayden Baker at Lithia Hyundai of Anchorage

Hayden Baker

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.4
36 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

4.4

36 Reviews

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36 Reviews of Hayden Baker

August 30, 2025

Dealership Rating
Employee Rating

Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car More

by Deukho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Lithia Hyundai of Anchorage responded

We’re delighted to hear that you received excellent customer service and that the Uber service, along with our friendly desk expert, made your visit smooth and enjoyable. It’s great to know the inside of your car was clean and well taken care of. We truly appreciate your kind words and look forward to seeing you again down the road!

August 05, 2025

Dealership Rating
Employee Rating

Communication from this dealership is non existent and getting someone to help with a status update is next impossible, just get put on hold or told that the service provider will reach out, which they do More

by ejmiller11789
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re sorry to hear about the lack of communication, and we understand how frustrating that can be when your vehicle is in for service. We’d appreciate the opportunity to look into this further—please reach out to us directly at your convenience so we can review the situation with the team. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 30, 2025

Dealership Rating
Employee Rating

This was my third service. It was the only time my service was done promptly. 2 previous visits took hours and one I arrived to find there was an employee to work on it. More

by L
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. I'm glad to hear that this visit was prompt, but I apologize for the delays during your previous visits. We strive to improve our service efficiency and appreciate your feedback as it helps us do better. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out anytime. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 11, 2025

Dealership Rating
Employee Rating

I found it impossible to schedule an appointment for an oil change unless you stop by the dealership and make it. Supposedly it can be made online however, this does not work in our attempting to do it.. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2025

Lithia Hyundai of Anchorage responded

Tom, I apologize for the inconvenience you've experienced with scheduling an appointment online. It's great to hear that our team was helpful in person, but we definitely want to make the process smoother for you overall. Please feel free to reach out if there's anything else we can assist with or improve upon. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

December 18, 2024

Dealership Rating
Employee Rating

Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Lithia Hyundai of Anchorage responded

Sam, we're delighted to hear that you had a welcoming experience at Lithia Hyundai of Anchorage! Our team is always here to ensure your car gets the best care. Thanks for sharing your feedback!

December 03, 2024

Dealership Rating
Employee Rating

I was in a rush to get a specific car. It was coming to the dealership and I was able to pick it up the very same day it arrived. They went out of their way to accommodate me. They also go More

by JOHNGREGANIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, John! We're thrilled to hear that Lithia Hyundai of Anchorage was able to accommodate you and get you the car you wanted the same day it arrived. It’s fantastic that we could also secure you better financing than your credit union. We look forward to helping you again in the future!

October 24, 2024

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Employee Rating

The dealership is Awesome Everytime I visit, no problems. Timing could be better on appointments. More

by upperone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins

Oct 25, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We're glad to hear that you consistently have a positive experience at Lithia Hyundai of Anchorage. We appreciate your suggestion regarding appointment timing and will work on improving this aspect. We look forward to your next visit!

October 21, 2024

Dealership Rating
Employee Rating

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Christian Diaz , Jason HESS

Oct 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 02, 2024

Dealership Rating
Employee Rating

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. More

by Mmease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

August 17, 2024

Dealership Rating
Employee Rating

Good service as always thanks your people are always easy to work with and very professional More

by danielg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Anchorage responded

Thank you for your positive review, Daniel! We’re glad to hear that you consistently receive good service and find our team at Lithia Hyundai of Anchorage easy to work with and professional. Your continued support means a lot to us. We look forward to serving you again!

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