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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Heather Beran

August 09, 2025

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it was a good job done quickly and the facility was a good place ok More

by DTIMIAN
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

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Aug 12, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad the job was done quickly and you found the facility to be a good place. Have a good day! Customer Relations Manager customerservice@purdygroupusa.com

July 11, 2025

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Very organized and professional. Kept me informed about my cars progress. Offered to drive me home and pick me up once my car was done! Super impressed. More

by UCAN1
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Recommend Dealer
Yes
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Jul 14, 2025

Bryan College Station Toyota responded

It’s great to know you were impressed with the organization and care provided during your visit. We are here to make the process seamless! See you next time! Customer Relations Manager customerservice@purdygroupusa.com

June 30, 2025

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This is a well established organization. The transition from drop off to completion was seamless. More

by sam
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Recommend Dealer
Yes
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Jul 02, 2025

Bryan College Station Toyota responded

Thank you for your kind words. We are glad to hear that the entire process, from drop-off to completion, was smooth and seamless. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

June 27, 2025

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Heather kept me informed on the progress of my car. I have been dealing with Toyota since 2010 and have always had good service. More

by JUDITH10
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Recommend Dealer
Yes
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Jun 30, 2025

Bryan College Station Toyota responded

We appreciate your loyalty over the years and are happy Heather provided clear updates on your vehicle. Thank you for being part of the Toyota family! Customer Relations Manager customerservice@purdygroupusa.com

June 21, 2025

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The repair on my car was done in a timely manner. Justin came to get me as soon as were done with my car. More

by DBANDBB44
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jun 23, 2025

Bryan College Station Toyota responded

We appreciate you sharing your experience. It’s great to hear the repair was completed promptly and that Justin provided attentive service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

June 10, 2025

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After I set up my appointment and arrived early everything went very smooth, then she came back and explained everything to me. I would recommend the dealership to anyone who has a car More

by CFORD1954
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Recommend Dealer
Yes
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Jun 11, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad your appointment and visit went smoothly and that our team provided clear explanations. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

June 06, 2025

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Justin and his service team always do an excellent job in a timely manner. I am grateful for their distinguished customer service. More

by BrianN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jun 09, 2025

Bryan College Station Toyota responded

Thank you for your kind feedback! Justin and our service team appreciate your recognition and are glad to provide you with timely, distinguished service. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

May 31, 2025

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Excellent service, quick in and out. Dislike being required to write 15 word minimum. Please correct More

by DAVEMAYES97
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Recommend Dealer
Yes
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Jun 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad you had a quick and excellent service experience. We appreciate your input regarding the review length requirement and will pass it along. Customer Relations Manager customerservice@purdygroupusa.com

May 29, 2025

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Heather and Bryan College Station Toyota. are great wish I would of bought the last two cars from there. More

by mfd1428
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I worked with Trever as a salesman

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May 30, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad Heather and the team made a great impression. We are here whenever you are ready for your next one! Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Employee Rating

Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Dustin Holifield, Russell Karli

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May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

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