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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
110 Reviews
4.8

110 Reviews

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110 Reviews of Heather Beran

March 10, 2026

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Employee Rating

tony was pleasant and professional in his reception and in keeping us informed as the car was moving through maintenance. The work was on time and reasonably priced. I love the video explanation of what More

by PKCARLTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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Mar 10, 2026

Bryan College Station Toyota responded

We appreciate you noting how Tony kept you informed during your Highlander Hybrid’s maintenance. It’s great to hear the service was completed on schedule and the pricing met your expectations. We’re glad the video explanation helped clarify what was needed.

March 02, 2026

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Toyota is a wonderful dealership. I’ve been buying vehicles from them for a very long time time. More

by ROBINBEDDARD
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Manny Lopez, Dustin Holifield, Russell Karli

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Mar 02, 2026

Bryan College Station Toyota responded

Your longtime loyalty means a lot to us. Manny and our team appreciate your trust and look forward to assisting you again with any Toyota needs. Thank you for sticking with us.

February 28, 2026

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Excellent customer service and knowledgeable technicians willing to explain problematic issues and offer cost effective solutions. More

by luskindriver
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

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Feb 28, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience with our service team on your Toyota 4Runner. We’re pleased our technicians could explain any issues clearly and provide cost effective options.

February 27, 2026

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Always friendly staff and excellent service the facility is always clean and the atmosphere is great. More

by MARYZAMARRIPAS56
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Recommend Dealer
Yes
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Feb 27, 2026

Bryan College Station Toyota responded

Seeing feedback like this brightens our day. We’re pleased our team made your service visit for your Toyota Camry Hybrid friendly and comfortable in a clean environment. Heather thanks you for the kind words and welcomes you back.

February 27, 2026

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Very polite and friendly employees. Waiting area very comfortable. I have never had a bad experience at this dealership. More

by dewinleona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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Feb 27, 2026

Bryan College Station Toyota responded

We’re delighted our team was polite and the waiting area comfortable during your Toyota Corolla service. It’s gratifying to know you’ve never had a bad experience. Thank you for trusting us with your vehicle.

February 24, 2026

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Clear communication, easy in and out for service. All team members are helpful when arriving. More

by jonathanwv
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Recommend Dealer
Yes
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Feb 24, 2026

Bryan College Station Toyota responded

It’s great to hear our clear communication and streamlined check-in made your visit easy. Heather and our service team were glad to help with your Toyota Tundra Hybrid. We’re here whenever you need us again.

February 23, 2026

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The Toyota service department was very efficient in taking care of all that was needed for my 2023 Highlander Toyota. More

by HOPEPEQUENO
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Feb 23, 2026

Bryan College Station Toyota responded

We appreciate your five-star feedback on our Toyota service department. It’s great to know we efficiently addressed everything needed for your 2023 Highlander. We look forward to assisting you again.

February 17, 2026

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I appreciate all the employees at BCS Toyota, especially the mechanics working on my vehicle . More

by LAURAWALKER2381
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Nguyen

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Feb 25, 2026

Bryan College Station Toyota responded

Thank you for the kind words! We’re glad to hear you appreciate our team at Bryan College Station Toyota, especially the technicians working on your vehicle. We truly value your support and are grateful for the opportunity to take care of your service needs.

February 14, 2026

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My service was super fast and I had great contact through out the process. Thanks! More

by Chris.d.taylor53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear your service was completed quickly and that you had clear communication throughout the process. We appreciate you choosing Bryan College Station Toyota and hope to see you again next time you need us.

February 04, 2026

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Employee Rating

Went smooth. She answered several questions for me. Love the Toyota product that’s pretty much it More

by beabehrens59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for sharing! We’re glad everything went smoothly and that Heather took the time to answer your questions. It’s great to hear you’re enjoying your Toyota, and we appreciate you choosing Bryan College Station Toyota.

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