Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 8

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me
4.8
135 Reviews
4.8

135 Reviews

Write a Review

135 Reviews of Heather Beran

May 15, 2025

Dealership Rating
Employee Rating

Upon arrival the staff were standing around chatting and it took a while to get the service advisor. In addition, they cleaned everyone arrival windshield except for mine while I was waiting. More

by AMBEMBOST88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lopez

Report | Print
May 16, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are sorry to hear that your visit did not meet expectations and that your vehicle was overlooked during the windshield cleaning. Your feedback helps us improve, and we will be sure to address this with the team to ensure better attention moving forward. Customer Relations Manager customerservice@purdygroupusa.com

May 15, 2025

Dealership Rating
Employee Rating

The service department does a good job from scheduling to wrap up of explanations of the work completed. More

by ETOMDUCK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the service process—from scheduling to the final walkthrough—met your expectations. We will be here whenever you need us next. Customer Relations Manager customerservice@purdygroupusa.com

May 04, 2025

Dealership Rating
Employee Rating

Making a reservation was easy and efficient. Wait time was reasonable. Heather was courteous and friendly. More

by 79 Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2025

Bryan College Station Toyota responded

Thank you for the feedback! We are glad the process was smooth and that Heather helped make your visit a pleasant one. We will be happy to welcome you back next time! Customer Relations Manager customerservice@purdygroupusa.com

May 03, 2025

Dealership Rating
Employee Rating

I haven't had any issues with scheduling appointments or having to wait longer than the time I was given for my service. So far so good. More

by kevinyamada08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 05, 2025

Bryan College Station Toyota responded

We are glad to hear everything has gone smoothly with your visits so far! Thank you for sharing, and we will keep working to maintain that level of service. Customer Relations Manager customerservice@purdygroupusa.com

April 30, 2025

Dealership Rating
Employee Rating

Dealer prohibits customers to legally carry CHL under Texas laws, but fails to provide armed security/police. Dealer also double books appointment times, oil change shouldn't take an hour. More

by Toy Yo TA Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jon Chambers, Megan Latham

Report | Print
May 01, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear about your concerns and understand how they could impact your experience. Your input regarding scheduling and facility policies is important and will be shared with management for review. We appreciate you bringing this to our attention. Customer Relations Manager customerservice@purdygroupusa.com

April 28, 2025

Dealership Rating
Employee Rating

Excellent service and support from Heather Beran, Bryan College Station Toyota. Delivered the vehicle as informed. More

by Reji PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather provided excellent service and support and that your vehicle was delivered as promised. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 27, 2025

Dealership Rating
Employee Rating

Heather listened to my concerns about my vehicle. When all was said and done she saved me alot of money on my vehicle by really looking into the matter. More

by TOOTHFAIRYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 28, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Heather took the time to listen and help find the best solution for you. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 21, 2025

Dealership Rating
Employee Rating

Great service ! They are very honest and clear about service details. After multiple services of my vehicle, I have never felt pressured into an unnecessary purchas More

by nikhilrajeev77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 22, 2025

Bryan College Station Toyota responded

Thank you for the thoughtful review! We are glad to hear you have consistently had a clear and pressure-free experience with our service team. Your trust means a lot, and we are always here to help keep your vehicle running at its best. Customer Relations Manager customerservice@purdygroupusa.com

April 19, 2025

Dealership Rating
Employee Rating

They gave excellent service and they are thorough. I appreciate the follow up when I purchased my vehicle. More

by lydia.russell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Yeomans, Tanner Gregory , Cheyenne Black

Report | Print
Apr 21, 2025

Bryan College Station Toyota responded

Thank you for the positive review! We are glad you received thorough service and appreciated the follow-up after your purchase. It is always our goal to make sure you feel supported every step of the way. Customer Relations Manager customerservice@purdygroupusa.com

April 18, 2025

Dealership Rating
Employee Rating

Heather was wonderful as always and the wait time was reasonable. No one pressured to add on anything although suggestions were made and I was made aware of promotions. More

by lmomthing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 18, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Heather made your visit a pleasant one and that you felt comfortable throughout the process. It is great to hear our team kept things transparent and informative—hope to see you again soo Customer Relations Manager customerservice@purdygroupusa.com

1
...
7
8
9
...
14

Dealership Inventory (237 Vehicles)

used 2024 Toyota Tacoma car, priced at $42,186
2024 Toyota Tacoma
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
$42,186
View Details
used 2026 Toyota 4Runner car, priced at $47,216
2026 Toyota 4Runner
used
Cutting Edge exterior
Automatic
Rear-wheel Drive
$47,216
View Details
used 2023 Toyota RAV4 car, priced at $26,213
2023 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
$26,213
View Details
used 2022 Hyundai Tucson car, priced at $20,609
2022 Hyundai Tucson
used
Phantom Black exterior
Automatic
Front-wheel Drive
$20,609
View Details
used 2024 Toyota Tundra Hybrid car, priced at $61,330
2024 Toyota Tundra Hybrid
used
Terra exterior
Automatic
Four-wheel Drive
$61,330
View Details
used 2025 Toyota Tundra car, priced at $46,624
2025 Toyota Tundra
used
Ice Cap exterior
Automatic
Four-wheel Drive
$46,624
View Details
View All Inventory