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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 9

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Heather Beran

January 22, 2025

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I have had nothing but good experiences with the dealership and my rep. I am totally satisfied. More

by jamiemcdougald
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Recommend Dealer
Yes
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Jan 23, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We’re so glad to hear that you’ve had great experiences with both the dealership and your representative. Your satisfaction is our priority, and we appreciate your continued trust in us! Customer Relations Manager customerservice@purdygroupusa.com

January 21, 2025

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Good service and the staff was very friendly. Very professional and quick service. Will recommend this place to others. More

by nikhilrajeev77
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Service Time
Recommend Dealer
Yes
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Jan 23, 2025

Bryan College Station Toyota responded

Thank you for your great review! We're thrilled to hear you had a positive experience with our friendly and professional staff. We truly appreciate your recommendation and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 18, 2025

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Great experience, maybe could have kept me a little more informed on the progress of my repair. More

by sjl2615
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Recommend Dealer
Yes
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Jan 21, 2025

Bryan College Station Toyota responded

We are delighted to hear about your great experience! Thank you for your honesty about the communication during your repair. We appreciate your feedback, and we hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 16, 2025

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Thanks for great service on replacing my battery. Heather was very helpful. I appreciate her. More

by SUSANRS53
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Recommend Dealer
Yes
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Jan 16, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We are lucky to have a customer like you! Customer Relations Manager customerservice@purdygroupusa.com

January 12, 2025

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Very good service and did not have to wait long for my vehicle. Will continue to use their service. More

by MLGARZA45
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Recommend Dealer
Yes
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Jan 13, 2025

Bryan College Station Toyota responded

We are thrilled to hear about your positive experience with our service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 09, 2025

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It was great. Quick and easy! Heather, my service advisor is awesome! Very helpful and professional. More

by KIM ALLEN
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Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Bryan College Station Toyota responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that Heather provided you with great service! Customer Relations Manager customerservice@purdygroupusa.com

January 07, 2025

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Employee Rating

Wait was MUCH longer than I was told to expect. Had to reset oil change alert myself after work was done. Found a leak but said I had to make another appointment to correct. More

by LSBOONE79
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the longer-than-expected wait time and the inconvenience. Our goal is to provide efficient and thorough service, and we’ll review your experience to improve in these areas. Please don’t hesitate to contact us to schedule a follow-up appointment for the leak, and we will ensure everything is handled properly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

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Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jan 06, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

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Employee Rating

Nothing wrong with Heather. I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician p More

by zataveski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Unknown technicians doing the work

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Jan 02, 2025

Bryan College Station Toyota responded

We apologize for the inconvenience caused during your visit. Please feel free to contact us so we can discuss your experience further and address any concerns. Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

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Employee Rating

Everyone is helpful and Rin is the best. Good service.thanks for every thing., best seevice. More

by TRICIE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

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Dec 20, 2024

Bryan College Station Toyota responded

We are pleased to hear that our team provided you with the best service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

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