Heather Liautaud
Heather Liautaud at BMW and Mazda of Crystal Lake

Heather Liautaud | Page 6

BMW Sales Manager

BMW and Mazda of Crystal Lake

360 S Illinois Rte 31
Crystal Lake, IL 60014

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5.0
109 Reviews

Hello everyone! I will start by saying I won’t make your experience at a car dealership your typical one. I am a BMW advocate and with that passion, I get the most fulfillment getting hands on with my clients. I will assess your needs and desires to find you your perfect vehicle match. Lets not spend too much time at the desk because getting behind the wheel to discover the technology, safety, luxury and of course- performance, is the best part. Staying within your limits we can push the envelope so you can understand why BMW is named The Ultimate Driving Machine. I’ll open you up to a whole new world. So don’t miss out, I’m here to change the game and you'll find that the redundant, painful and boring days of vehicle shopping are gone.

Dealership Experience

11 yrs

Industry Experience

11 yrs

Specialties & Trainings

Master Certified BMW Genius

5.0

109 Reviews

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109 Reviews of Heather Liautaud

March 22, 2022

Dealership Rating
Employee Rating

This was the best experience I have had at a BMW dealer. Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! More

by Nieminskis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 13, 2022

Dealership Rating
Employee Rating

This dealership is home. I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular de More

by Luis.torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 27, 2022

Dealership Rating
Employee Rating

It was all about customer service with the sales team and with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Cr More

by Fresburger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz

December 30, 2021

Dealership Rating
Employee Rating

Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! More

by Kkship
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 27, 2021

Dealership Rating
Employee Rating

Great service and they made the process easy! Ralph was great to work with and communicated throughout the entire process. More

by Davidp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz

November 09, 2021

Dealership Rating
Employee Rating

I arrived and was greeted right away. Ralph was friendly and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortabl More

by Jeff D
Recommend Dealer
Yes

Other Employees Tagged: Leah Ruscitti-Smalley, Mike Schwarz , Ralph Sidorowicz

October 30, 2021

Dealership Rating
Employee Rating

Leased my second BMW through Ralph, and the experience was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz

October 29, 2021

Dealership Rating
Employee Rating

In such stressful times, it was a relief to deal with honest and helpful staff. The personal, professional touch can never be replaced by online shopping. More

by Loradunham56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Schwarz , Jim Marrie, Zack Martin, Gentleman who detailed my car.

September 27, 2021

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Employee Rating

I’ve bought a lot of cars. This was the very best buying experience ever. More

by 2016cyote
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz

September 26, 2021

Dealership Rating
Employee Rating

Great dealer, great people. Simply fun to work with to get my car! They’re always willing to help you figure out your choices. I drive past another dealer to go to Anderson. I recommend to anyone looking. More

by bigriffi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Canova, Mike Schwarz

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