Heather Mattice
Heather Mattice at My Auto Import Center
Refer Me

Heather Mattice | Page 16

My CPO Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.5
311 Reviews

Employee Video

4.5

311 Reviews

Write a Review

311 Reviews of Heather Mattice

May 29, 2021

Dealership Rating
Employee Rating

Our experience was great. We got the car before the promised time. Everything was done according to our expectation. Thank you for a good job! More

by dansikarskie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2021

My Auto Import Center responded

Thank you for the kind review! We love hearing you were given exceptional service from The My Auto Group team. Thank you for trusting My Auto Import and My Subaru of Muskegon with your business!

May 11, 2021

Dealership Rating
Employee Rating

I am always greeted and treated as family when I enter. Heather, parked my car for me as I chatted with my salesperson, AnDre. This business is friendly, welcoming and professional. More

by Leshell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AnDre' Coffee

May 11, 2021

My Auto Import Center responded

Leshell, thank you for the five-star review! We love hearing hearing the My Subaru of Muskegon team treated you like family and were professional. We thank you for the kind words and for trusting My Auto Import Center and My Subaru of Muskegon with your business!

May 10, 2021

Dealership Rating
Employee Rating

The service received was timely, friendly and informative and the service department was very clean and inviting. As always, it was a very positive experience. More

by janet.collinge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 11, 2021

My Auto Import Center responded

Janet, thank you for the five-star review! We love hearing hearing the My Subaru of Muskegon team was fast, friendly, professional, respectful and informative. We thank you for the kind words and for trusting My Auto Import Center and My Subaru of Muskegon with your business!

April 23, 2021

Dealership Rating
Employee Rating

Once again, AnDre' and the Subaru of Muskegon team (including Mike, Bill, Greg, and Heather) made shopping for a new vehicle a great experience. I cannot thank them enough for their excellent, attenti More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2021

My Auto Import Center responded

Eric, we love hearing that our My Subaru of Muskegon customers had a great experience at our dealership! Thank you trusting our team at My Subaru of Muskegon and The My Auto Group with your business!

April 16, 2021

Dealership Rating
Employee Rating

Great customer service. Sam, Heather and Eric are friendly and very knowledgeable. It's a comfort to know my car is in the good hands of your service dept. More

by Rauwema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Nash, Sam

Apr 16, 2021

My Auto Import Center responded

We are so happy to hear our staff was friendly and knowledgeable. Thank you for the great rating and for trusting our team at My Subaru of Muskegon with your business!

April 08, 2021

Dealership Rating
Employee Rating

Instead of being truthful about my cars service being complete, they kept telling me it was in the car wash. What car wash takes 1 1/2 hrs? Honesty is the best policy. It makes me skeptical about ever More

by BARBHERMANCOOK
Friendliness
Recommend Dealer
No
Apr 08, 2021

My Auto Import Center responded

We are very sorry you were not 100% satisfied with your most visit to the My Auto Import Center. We hope to improve upon your experience. Please contact our Service Manager, Javid Zahir, at jzahir@themyautogroup.com or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com at your earliest convenience. Thank you for your time.

April 02, 2021

Dealership Rating
Employee Rating

Oil Change was quick. Staff was friendly. The fact that I did not have an appointment was no problem. Felt safe, plenty room to socially distance and staff was masked. More

by IB-HERE-2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Kim Kreuter

Apr 02, 2021

My Auto Import Center responded

Thank you for the five-star review! We are so happy to hear you were 100% satisfied with your recent visit. Thank you for trusting the My Auto Import Center Team with your business!

April 02, 2021

Dealership Rating
Employee Rating

I brought my car in to have the brakes checked. Larry and a young lady were awesome. All was checked., everything was super. They were very friendly and helpful. We will bring our Highlander Ron for any need More

by AIRBORNE_JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan

Apr 05, 2021

My Auto Import Center responded

Thank you for the five-star review! We are delighted to hear you were given excellent customer care by The My Auto Group Service Team. Thank you for trusting us to service your Toyota Highlander.

March 29, 2021

Dealership Rating
Employee Rating

Very polite employees, clean establishment, and quick services . Heather was great and easy to work with :) Will definitely return in any up coming service I may need. More

by netter830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

My Auto Import Center responded

Thank you for the five-star review and for trusting our team at My Subaru of Muskegon with your business!

March 29, 2021

Dealership Rating
Employee Rating

Starlink service update performed in less time than originally scheduled and appointment accepted before original scheduled time . Vehicle returned in clean condition and a car wash provided. More

by RGEORGE20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2021

My Auto Import Center responded

Thank you for the five-star review and for trusting the My Subaru of Muskegon service team with your business!

...
16
...

Dealership Inventory (402 Vehicles)

new 2024 Subaru Outback car, priced at $37,983
2024 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2012 Toyota 4Runner car, priced at $16,998
2012 Toyota 4Runner
used
Gray exterior
Automatic
Four-wheel Drive
new 2024 Toyota GR86 car, priced at $35,587
2024 Toyota GR86
new
0k1x exterior
Manual
Rear-wheel Drive
new 2024 Subaru WRX car, priced at $32,926
2024 Subaru WRX
new
Ceramic White exterior
Manual
All-wheel Drive
new 2024 Nissan ARIYA car, priced at $50,417
2024 Nissan ARIYA
new
Black Diamond Pearl exterior
CVT
All-wheel Drive
new 2024 Nissan Titan car, priced at $61,237
2024 Nissan Titan
new
Super Black exterior
Automatic
Four-wheel Drive