Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Hector Guadamuz
Hector Guadamuz at Niello Audi
Refer Me

Hector Guadamuz | Page 2

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

Contact Me
5.0
30 Reviews
5.0

30 Reviews

Write a Review

30 Reviews of Hector Guadamuz

December 23, 2023

Dealership Rating
Employee Rating

My car oil change light is on two days after, not sure what they did More

by XIEHITSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 27, 2023

Niello Audi responded

Thank you for this feedback. Please don't hesitate to reach out to us directly to discuss your concerns, we are always happy to help. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 20, 2023

Dealership Rating
Employee Rating

They were very helpful and answered all questions I had. They also gave me a lift to a local golf course so I could get something to eat. More

by larry.rojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 21, 2023

Niello Audi responded

It has been a pleasure serving you, Larry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 11, 2023

Dealership Rating
Employee Rating

I feel the dealerships employees especially the service representatives treat it’s their cilents very well . More

by PNPMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 11, 2023

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Hector and our team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 05, 2023

Dealership Rating
Employee Rating

As dealerships go I've been very pleased with the service and responsiveness at Niello. Very pleased that getting a loaner is hassle free and easy as it really helps keep my day on track. More

by MARK.PETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Helpful
Report | Print
Dec 05, 2023

Niello Audi responded

Mark, Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 24, 2023

Dealership Rating
Employee Rating

Hector got right back to me with an acceptable solution and an appointment that worked with my schedule. More

by SGMARSHALONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

Helpful
Report | Print
Nov 24, 2023

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2023

Dealership Rating
Employee Rating

My service advisor was very professional and courteous , Great customer service , I will highly recommend to all my friends and relatives More

by jporqueza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 06, 2023

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hector and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 28, 2023

Dealership Rating
Employee Rating

Niello Audi has been most helpful with all of our service needs. Hector is knowledgeable and professional. We feel very comfortable relying on him to do what is best for our car. He’s the best! More

by KAREN.SYLVIA.SUHR
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 30, 2023

Niello Audi responded

Karen, We're thrilled to know that Hector and the rest of our team here in Sacramento have been so helpful with all of your service needs. We appreciate your feedback and will make sure Hector sees your review. Happy driving!

September 30, 2023

Dealership Rating
Employee Rating

The table of adviser is too small. I have a habit to keep distance due to Covid. Why is tire rotation not included in the maintenance schedule? The site is clean, and people ar More

by CRISO001P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Oct 04, 2023

Niello Audi responded

Thank you for your review and honest feedback. We will make sure to pass your thoughts along to our service team. If you there is anything we can do to make you feel more comfortable during your visits, please make sure to mention it to our team when you're here - we're happy to help!

September 24, 2023

Dealership Rating
Employee Rating

Very prompt service. Timely work completion. And nice offer rides home, or have comfortable waiting area. More

by THOR8100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Helpful
Report | Print
Sep 27, 2023

Niello Audi responded

It's wonderful to hear that your recent service visit was such an efficient one! Thank you for choosing Niello Audi.

September 21, 2023

Dealership Rating
Employee Rating

They do a good job with the communication and the service activity. Do not send this again, 15 words?? More

by cblythe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Sep 27, 2023

Niello Audi responded

So glad to hear that you appreciate our team's service and communication! Thank you for taking the time to leave us a review.

1
2
3

Dealership Inventory (244 Vehicles)

new 2024 Audi Q8 e-tron car, priced at $75,995
2024 Audi Q8 e-tron
new
Magnet Gray exterior
Automatic
All-wheel Drive
$75,995
View Details
new 2024 Audi Q5 e car, priced at $73,890
2024 Audi Q5 e
new
Glacier White Metallic exterior
Unknown
All-wheel Drive
$73,890
View Details
new 2023 Audi Q8 car, priced at $80,965
2023 Audi Q8
new
Navarra Blue Metallic exterior
Automatic
All-wheel Drive
$80,965
View Details
used 2020 Audi Q5 car, priced at $30,705
2020 Audi Q5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$30,705
View Details
used 2021 Audi A6 car, priced at $37,773
2021 Audi A6
used
Vesuvius Gray Metallic exterior
Automatic
All-wheel Drive
$37,773
View Details
used 2016 Honda Civic car, priced at $18,331
2016 Honda Civic
used
Rallye Red exterior
CVT
Front-wheel Drive
$18,331
View Details
View All Inventory