Hector Villanueva | Page 3

Most sophisticated car dealership I’ve ever been to, from start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me o start to finish, the customer service was incredible. Even after I’ve bought my car, they answer all my questions within minutes and always help me out. More

by Nicolas Engel Verified Customer Verified Customer

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Northside Lexus provided a good experience when buying a vehicle we can thank Hector for making the process simple vehicle we can thank Hector for making the process simple More

by bandit500 Verified Customer Verified Customer

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Northside Lexus felt friendly and service competitive. Hector was exceptional with product knowledge and service orientation. Hector was exceptional with product knowledge and service orientation. More

by zrezwi Verified Customer Verified Customer

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Northside Lexus is truly exceptional at customer service. I was treated with the utmost respect and kindness. All of my questions were thoroughly and promptly answered. I highly recommend with a 5 star ratin I was treated with the utmost respect and kindness. All of my questions were thoroughly and promptly answered. I highly recommend with a 5 star rating the sales and service of Northside Lexus! More

by kgriffin Verified Customer Verified Customer

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For a highline dealer the experience was underwhelming. The deal was not prepped very well prior to visiting the dealership even though we had all the details worked out including financing. The sales pe The deal was not prepped very well prior to visiting the dealership even though we had all the details worked out including financing. The sales person stopped replying once we agreed on the deal. Had issues with a certified preowned and setting up the technology because things has not been reset. Did not feel like we were a valued customer. Seemed much more like a puppy mill. Just move on to the next deal. Bought another highline car and the other deal had follow up emails and calls. I complete walk though of the new vehicle. I guess I expected more based on the car line I was getting. More

by compros Verified Customer Verified Customer

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THIS dealership makes me wish I could buy more cars! Have never dealt with a happier, more professional team. I had a bad feeling going in as I hate the car buying process but was absolutely amazed at h Have never dealt with a happier, more professional team. I had a bad feeling going in as I hate the car buying process but was absolutely amazed at how pleasant it all was. Also feel like we got a great deal and were treated fairly. If I could afford a new Lexus, I know where I'd go.......:) Scott Frankow Conroe, TX By the way, if we dealt with Donnie Holcomb please give him 5 stars. I only recall Hector and Jeff but saw Donnie's name at the top of the survey. Have a great Christmas. More

by SCOTTFRANKOW Verified Customer Verified Customer

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Hector is one of the best sales person i ever met and one of the reasons why we own 4 Lexus vehicles. Thank you for all your help! of the reasons why we own 4 Lexus vehicles. Thank you for all your help! More

by mgarrido Verified Customer Verified Customer

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First time experience at this dealership, Donnie and Hector were amazing and extremely patient. They were able to lower the vehicle price we were purchasing and did not have any hidden fee's ,that most Hector were amazing and extremely patient. They were able to lower the vehicle price we were purchasing and did not have any hidden fee's ,that most dealers try to sneak in. We even received a good offer for our trade ,so agian no dealers tricks. We were in and out, still had the whole day to ourselves, unlike most dealerships where they take forever to get you into finance. Highly recommend you give them a chance, we drove out our way to them. Well worth it...... More

by Rahman Verified Customer Verified Customer

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It was an easy great experience! I already had the Explorer picked out from auto trader. I would that they were the best at selling the Explorer. I already had the Explorer picked out from auto trader. I would that they were the best at selling the Explorer. More

by otiskk68 Verified Customer Verified Customer

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Northside Alexis was and is a joy to shop at all of the salesman are always very kind very well mannered and it is always so organized and clean. We love shopping for our vehicles there. salesman are always very kind very well mannered and it is always so organized and clean. We love shopping for our vehicles there. More

by VANESSA.MORTEO Verified Customer Verified Customer

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