Hector Villanueva | Page 3

Honestly these people were good to work with and the car we bought is a very nice vehicle we bought is a very nice vehicle More

by wghawkins658 Verified Customer Verified Customer

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Hector was very professional and accomodating and helped me find the perfect car for me. I will deffinitely refer friends to him. me find the perfect car for me. I will deffinitely refer friends to him. More

by PKTRANSPORTATION Verified Customer Verified Customer

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I found the car online, set an appointment, I was out with the car within 1 hour! with the car within 1 hour! More

by Youngsonteam Verified Customer Verified Customer

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Overall, I had a great experience at Northside Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready f Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready for me when I arrived, including the car I was interested in test driving. He walked me through the sale with transparency and care, which I really appreciated. My only concern was with Mr. Marcus in the finance department. He didn’t greet me warmly, repeatedly mispronounced my name—even while confirming it with my credit union—and didn’t take the time to ask how it should be said. It felt a bit impersonal, especially during an exciting moment. That said, I understand we all have off days, and I’d like to extend grace and assume he was focused more on the paperwork than the customer experience. Thanks to Mr. Hector, my excitement stayed intact, and I still left feeling good about my purchase. I would absolutely recommend this dealership overall—just hope they continue to prioritize the human side of customer service across the board. More

by calyg Verified Customer Verified Customer

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Always a pleasure work with Hector and the Lexus team. Everyone is very helpful and courteous. Everyone is very helpful and courteous. More

by zrezwi Verified Customer Verified Customer

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My experience with Northside Lexus was a good one. The salesman was polite with good info. He was very knowledgeable about the vehicle. Finance guy was very knowledgeable as well and efficient. The salesman was polite with good info. He was very knowledgeable about the vehicle. Finance guy was very knowledgeable as well and efficient. More

by CGSIMS41 Verified Customer Verified Customer

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Very clean dealership, the environment was very welcoming, and safe. Every staff member was very helpful and polite welcoming, and safe. Every staff member was very helpful and polite More

by allanjeremy715 Verified Customer Verified Customer

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Hector listened to my needs and we made the deal in minutes. I recommend Hector at Northside Lexus if you need vehicle. minutes. I recommend Hector at Northside Lexus if you need vehicle. More

by jhk9558 Verified Customer Verified Customer

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Extremely satisfied with the services of the sales team and the finance person. This dealership has collection of great vehicles and the finance person. This dealership has collection of great vehicles More

by Syed Mehdi Verified Customer Verified Customer

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The service at Northside Lexus and with Hector Villanueva has been spectacular! It is obvious that customer service is a priority at Northside Lexus! No pressure tactics with the sale either! Great experie has been spectacular! It is obvious that customer service is a priority at Northside Lexus! No pressure tactics with the sale either! Great experience all around! More

by DCBACKER Verified Customer Verified Customer

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