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Herman Teves, Jr.
Herman Teves, Jr. at Honolulu GMC Cadillac

Herman Teves, Jr.

Parts Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.8
38 Reviews
4.8

38 Reviews

Write a Review

38 Reviews of Herman Teves, Jr.

August 01, 2025

Dealership Rating
Employee Rating

Car was there 22 months damaged car was in service 22 months and came back damaged bad More

by Jeff Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama , Justin Gen Mgr jeremy Cervantes

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July 18, 2025

Dealership Rating
Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama, Eric Cheigh , Anthony Santiago

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Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 28, 2025

Dealership Rating
Employee Rating

Manager is a good guy handles customers well and have aloha heart. the workers are friendly and work very hard to satisfy customers. More

by FSENETENARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang, Eric Cheigh

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Jun 28, 2025

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 14, 2025

Dealership Rating
Employee Rating

The service center did a fantastic job and worked through all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go More

by Codycarter880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

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Jun 14, 2025

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2025

Dealership Rating
Employee Rating

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey, Service Department

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Mar 03, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

Dealership Rating
Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Juanita Ocampo, Theresa Karas, Jeff Huang, Eric Cheigh , Jeff Lee

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Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 31, 2025

Dealership Rating
Employee Rating

Helpful and polite. Would be happy to get service there anytime again. Great service overall. More

by JAY4SURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Dante Jovenal

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Feb 03, 2025

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2025

Dealership Rating
Employee Rating

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Theresa Karas, Jeff Huang , Jeff Lee, Akira

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Jan 10, 2025

Honolulu GMC Cadillac responded

We're delighted to hear that our team at Honolulu Buick GMC Cadillac made your buying experience a memorable one for you and your family. Thank you for the kind words, and we hope you're enjoying your new vehicle!

Jan 11, 2025

Ranger2017 responded

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family!! Mahalo!!

November 23, 2024

Dealership Rating
Employee Rating

Kathryn was friendly and very patient. She's very knowledgeable of the vehicle features as well as the available incentives for each vehicle. More

by ENRIQUE.EE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang , Kathryn Benson-Keehn

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Nov 25, 2024

Honolulu GMC Cadillac responded

Thank you for sharing your experience! We're delighted to hear that Kathryn provided friendly and knowledgeable service at Honolulu Buick GMC Cadillac. We appreciate your feedback and hope you're enjoying the new ride!

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