Hesam Ghaffari | Page 18

Jack was very excellent sales rep. .Thank you for your amazing service that we got approved for the Rogue car deal. .Thank you for your amazing service that we got approved for the Rogue car deal. More

Report | Print

I did not go into the dealership to purchase a car today, I received a call during a service appointment. This was my 2nd purchase here and there will definitely be a 3rd. They made everything a breeze and i I received a call during a service appointment. This was my 2nd purchase here and there will definitely be a 3rd. They made everything a breeze and it went so fast. I appreciate everyone's help. Thank you. More

Report | Print

Nissan of Elk Grove made the buying process quick and comfortable. I didn't feel pressured at all, this was the third vehicle I've purchased here comfortable. I didn't feel pressured at all, this was the third vehicle I've purchased here More

Report | Print

I had such an amazing experience buying my first car at Nissan Elk Grove! The staff were not only knowledgeable but also genuinely attentive to my needs and explained anything I did not understand. My sale Nissan Elk Grove! The staff were not only knowledgeable but also genuinely attentive to my needs and explained anything I did not understand. My salesperson was Khan Ho who took the time to set up a well-organized test drive and was very transparent regarding pricing and financing options. I was pleased to met Grant who sealed the deal that day! With their help I was able to drive off with a car within a few hours! Thank you Nissan and all the staff that helped make this happen! More

Report | Print

Jack was absolutely amazing! I am so grateful for how much effort he put forth to make sure I honestly got not only what I needed but over and beyond what I realized I really wan I am so grateful for how much effort he put forth to make sure I honestly got not only what I needed but over and beyond what I realized I really wanted concerning my family’s future. The finance department and was also so great and patient as my husband and I came to the final decision for purchase! Jarell went over and beyond in making sure I got the absolute best rate with a great bank and I cannot thank him enough for that! I had the most amazing car buying experience with Jack and the Nissan team and have been raving about it ever since to both family and friends! Thank you so much Jack and also the rest of the team that helped me that day in making an amazing decision. More

Report | Print

Jack was helpful explaining everything and made my first car buying experience easier. He is knowledgeable and helping. car buying experience easier. He is knowledgeable and helping. More

Report | Print

I walked into Elk Grove Nissan looking to drive the Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had alread Nissan Ariya. I never owned an all electric vehicle before so wasn’t sure what to expect. What I was expecting was pushy sales people as I had already test drove a car before coming to this dealership. I must have done something right in my life because I met Jarrell the manager, Misael, and finally Stephen Tran. Stephen was introduced to me as the EV subject matter expert, and now I know why. He immediately made me feel comfortable right off the bat. He asked me questions as far as what I was looking for, he didn’t try to upsell me in features I didn’t need, he didn’t rush me to complete a credit application and he actually listened to my needs. Not just listened but ACTIVELY listened. After he summarized all that I was looking for, I test drove the car and realized I found the one I wanted. Now here’s the thing, the car I wanted was $10k more than I wanted to spend but he didn’t push me into getting that one. He said let’s look at options while waiting for the approval. At the end of the day, I got the car I wanted and the features that were must haves. Today I freaked out because the charger cord plugs didn’t fit my dryer outlet. I remember Stephen sent me a text to check in to see how I liked the drive when I got home yesterday. BTW, who does that nowadays?! 😀 Not only did he text me locations near my residence, but he also gave more insight into charging and shared best practices as he’s also an EV car owner. It’s so rare nowadays to find someone who genuinely listens and is present to what your needs are when purchasing large items like cars. It’s a scary thing especially when you’ve never owned an electric vehicle like myself. Stephen is one of those rare finds. I highly recommend you ask for him if you’re looking for an EV auto. More

Report | Print

Khanh was attentive but not pushy and offered excellent advice with personal experience, highly recommend! He spent quality time with me letting me drive multiple cars and then showed all the features on t advice with personal experience, highly recommend! He spent quality time with me letting me drive multiple cars and then showed all the features on the one I bought. Khanh also made sure I had water and snacks. I felt well cared for! More

Report | Print

I have used Elk Grove Nissan Service Department for years for my 2012 Maxima. Consistently great service. In particular, last year Kenny did an amazing job helping us resolve a specific issue. Interested for my 2012 Maxima. Consistently great service. In particular, last year Kenny did an amazing job helping us resolve a specific issue. Interested in an SUV, I went to the dealership to test drive the Pathfiner and Sales Representative Lee Mahoney helped me with the test drive. I decided to drive the Armada and he was happy to assist. I decided I wanted the used Armada I test drove, so I text Lee the next day. As Lee was off, he directed me by to his colleague, Carlos Stahl. We set up an appointment for 10:30, but sadly, the used SUV I was interested in had sold the night before... However, Carlos had a new Armada available for my husband and I to look at and test drive. With the special discount they were offering for new Armada's, I wrote an offer to the Sales Manager, David Greenly. He noted I still owned the Maxima and authorized an additional $1,500 loyalty discount. While we waited we watched videos on the awesome safety features the Armada has. Next we met with Kim Gruwell, Finance Department who worked us through the contract paperwork and we were on our way with an amazing Armada. After discussing the large purchase with our Financial Advisor, he recommended financing the car at the excellent Nissan rate of 2.90 percent rather than paying cash. When I reached out to the Dealership the following business day, Hesam Ghaffari, Finance Department swiftly redid the contract. I just cannot explain what a hassle-free and very pleasant experience my husband and I had. The support staff that answer the phones were friendly and helpful. Christina who set up the appointment to have the Resistall coat install was also excellent and professional. I will even get lifetime free car washes! If you are looking for an excellent Nissan Dealership, do not hessitate to reach out to Lee or Carlos to help you start the process! From the bottom of my heart, "Thank you Elk Grove NIssan Team!" More

Report | Print

I received great service from Stephen and the rest of the staff. I was able to test drive multiple cars to my liking until I found the car that really suited me. They made sure I had many options to choose f staff. I was able to test drive multiple cars to my liking until I found the car that really suited me. They made sure I had many options to choose from that was reasonable and within my price range. I really liked how well taken care of from the services offered to the ease of signing and getting approved! Nissan has a great selection of their inventory that’s better than the other dealerships I looked at. More

Report | Print