Higor Teixeira
Higor Teixeira at Herb Chambers BMW of Boston

Higor Teixeira | Page 13

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
272 Reviews
4.9

272 Reviews

Write a Review

272 Reviews of Higor Teixeira

December 05, 2022

Dealership Rating
Employee Rating

Honest specific and helpful in answering my question. This allowed me to make decisions that make me more loyal to bmw. More

by Plclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe , Daniel Blash

Dec 06, 2022

Herb Chambers BMW of Boston responded

It makes us so happy to hear it! Thank you for being part of the Herb Chambers BMW of Boston family!

December 01, 2022

Dealership Rating
Employee Rating

A service advisor Higor is truly an exceptional person. He went in every possible detail over what is needed to be done for my car and why. From now on, I will be taking my car only to this dealership More

by Temkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Herb Chambers BMW of Boston responded

It's wonderful to hear that our service team made the experience easier for you! Thank you for trusting us with your vehicle! We'll see you next time! - Herb Chambers BMW of Boston

November 29, 2022

Dealership Rating
Employee Rating

Matt is the best service manager around! He is definitely an asset at Herb Chambers BMW Boston .Matt goes above and beyond to help his clients ..Thank you Matt! More

by jpaone12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gibbons, Matt Krappe

Nov 30, 2022

Herb Chambers BMW of Boston responded

Thank you for the wonderful review! We're certainly lucky to have Matt on our team and we can't wait to share these kind comments with him. Take care and we'll see you next time here at Herb Chambers BMW of Boston!

November 17, 2022

Dealership Rating
Employee Rating

Higor was very helpful and explain to me about the repairs that I need for my car. I would definitely go back to this dealership for my next repair. More

by Liu2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar

Nov 17, 2022

Herb Chambers BMW of Boston responded

Thanks for the five stars, Liu! We're honored to hear that Higor could assist you during your visit with us here at Herb Chambers BMW of Boston. We hope to see you back for all of your future automotive needs!

November 03, 2022

Dealership Rating
Employee Rating

Repeat customer several times over the last decade. Have had great experiences with them both in sales (4 times) and service (many more) More

by vp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2022

Herb Chambers BMW of Boston responded

We're honored to receive your support! Thanks for trusting the Herb Chambers BMW of Boston team with your sales & service needs over the years - we look forward to serving you for many more!

November 03, 2022

Dealership Rating
Employee Rating

Very nice people, very thorough in their inspection and upfront with how much everything will cost. More

by amandarusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Herb Chambers BMW of Boston responded

Thank you for taking the time to share this wonderful feedback! We hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Boston Team

November 01, 2022

Dealership Rating
Employee Rating

Good organized and good service. The location is convenient for me, and I like my car was washed after the service was done More

by Montana-studio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheraz Sheikh

Nov 02, 2022

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston! We're honored that we received your 5-stars!

October 31, 2022

Dealership Rating
Employee Rating

Went in for a simple oil change. Took 2.5 hours with an appointment. Just too long!!! More

by Cart8796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2022

Herb Chambers BMW of Boston responded

Thank you for your honest review. We apologize that we did not provide you with a quicker appointment and hope that we can provide you with a quicker appointment next time.

Oct 31, 2022

Cart8796 responded

Thank you

October 26, 2022

Dealership Rating
Employee Rating

Disappointed in the 4:30 wait time for my vehicle. Also no air was added to my tires and my Bluetooth with all my settings was erased. More

by tds914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Herb Chambers BMW of Boston responded

Hello - we're sorry that we did not provide you with a positive experience. We appreciate you as a customer and hope we can make it up to you during your next visit. Thanks, Melissa Steffy - General Manager - msteffy@herbchambers.com

October 26, 2022

Dealership Rating
Employee Rating

Great experience with Higor and the team. I continue to be impressed by the service department in Boston. More

by BrettCline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2022

Herb Chambers BMW of Boston responded

Thank you for trusting Higor & the Herb Chambers BMW of Boston team with your business! We look forward to seeing you next time!

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