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Ian Hanlon

Overview Reviews (82) Inventory (348)

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Ian Hanlon

Ian Hanlon | Page 7

Finance

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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5.0

82 Reviews

Overview Reviews (82) Inventory (348)

Dealership Experience

1 yr, 9 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

5.0

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Ian Hanlon

November 15, 2024

Dealership Rating

Employee Rating

Very easy and pleasant, professional knowledge,nice personality,expedited the process,cordial, follow up the process personality,expedited the process,cordial, follow up the process More

by SARAKLEIN11211

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Irslinger

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Nov 16, 2024 -

Honda Universe responded

Thank you for your kind words! We're delighted to hear that your experience was smooth and enjoyable. Providing professional, efficient, and friendly service is always our goal. We appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

Dealership Rating

Employee Rating

I had a great experience buying a car from Honda Universe. Will is a good kid and it was a pleasure dealing with him. Universe. Will is a good kid and it was a pleasure dealing with him. More

by BOBBYD75

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rahsaan Jones, Joseph Hanily , Michael Bendar, William Irslinger, Joseph Synosky

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Nov 14, 2024 -

Honda Universe responded

Thank you for sharing your experience! We're thrilled to hear that Will provided excellent service and made your car-buying process enjoyable. We appreciate your feedback and look forward to serving you again in the future!

November 14, 2024

Dealership Rating

Employee Rating

This was the best leasing experience! Neil Goldstein was easy to work with and everything went very smoothly. Neil Goldstein was easy to work with and everything went very smoothly. More

by RUBY29CHIP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Neil Goldstein

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Nov 14, 2024 -

Honda Universe responded

Thank you for sharing your experience! We're so glad to hear that Neil made your leasing process smooth and easy. We truly appreciate your feedback and look forward to working with you again in the future!

November 12, 2024

Dealership Rating

Employee Rating

All I have to say is WOW! The customer service is spectacular, all the way down to finance. Reimer is such a great salesman and really gained my trust by finding me the best o The customer service is spectacular, all the way down to finance. Reimer is such a great salesman and really gained my trust by finding me the best option. Michael was a great help in picking out the right car and Ian in finance was straight to the point and clear about payments. Overall my experience was a 11/10, would HIGHLY recommend coming here if your looking for a reliable car and great customer service! More

by ARYELLEALYSHA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reimer Leuth , Michael Bendar, William Irslinger

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Nov 12, 2024 -

Honda Universe responded

Thank you for your fantastic review! We're thrilled to hear that Reimer, Michael, and Ian made your experience so positive. It's great to know you felt supported every step of the way! We truly appreciate your recommendation and look forward to helping you again in the future. Enjoy your new car!

November 11, 2024

Dealership Rating

Employee Rating

They sold me a car I wanted for a decent price fifteen words is a lot to write. words is a lot to write. More

by STEVOLUTION

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neil Goldstein, Ray Mundo, Reimer Leuth , Nicholas Biello, Javier Campos, William Irslinger, Jose Martinez-condado, Yvette Rivera-Coates

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Nov 12, 2024 -

Honda Universe responded

Thank you for your feedback! We're glad we could help you find the car you wanted at a great price.

November 06, 2024

Dealership Rating

Employee Rating

Son los mejores ,gracias por sus atenciones . excelente trato al cliente. Mis mejores deseos para ustedes excelente trato al cliente. Mis mejores deseos para ustedes More

by TEKLAN10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Mundo

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Nov 07, 2024 -

Honda Universe responded

¡Muchísimas gracias por tus amables palabras! 😊 Nos alegra saber que tu experiencia fue excelente. Te deseamos lo mejor y esperamos verte pronto. ¡Gracias por elegirnos!

October 30, 2024

Dealership Rating

Employee Rating

They did a great job helping me set up a contract for a car I was looking to get. car I was looking to get. More

by JAYDRMMR16

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Patel, Neil Goldstein, Ray Mundo, Reimer Leuth , Nicholas Biello, Javier Campos, William Irslinger, Jose Martinez-condado, Yvette Rivera-Coates

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Oct 31, 2024 -

Honda Universe responded

Thank you for your feedback! We're glad to hear that our team was able to assist you in setting up your car contract smoothly. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car!

October 19, 2024

Dealership Rating

Employee Rating

The staff were excellent and patient. The process was wonderful. I do not regret it and I really like driving my new Honda CRV. The process was wonderful. I do not regret it and I really like driving my new Honda CRV. More

by KACLEWIS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 19, 2024 -

Honda Universe responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and are enjoying your new Honda CR-V. Our team is always here to help, and we appreciate your support! Drive safely!

October 19, 2024

Dealership Rating

Employee Rating

Everyone was very nice - Danny, my sales person was exceptional and is very responsive. I believe that he really cared about me as a person and wanted to make sure I was happy with my selection. I re exceptional and is very responsive. I believe that he really cared about me as a person and wanted to make sure I was happy with my selection. I really appreciate him. I also appreciated Ian, he did not pressure me into anything and explained everything and answered my questions. More

by M_G_COMPOSTO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Patel

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Oct 19, 2024 -

Honda Universe responded

Thank you for your wonderful feedback! We're thrilled to hear that Danny provided exceptional service and made you feel valued. It's great to know that Ian also helped create a comfortable experience for you. We appreciate your support and look forward to assisting you again!

October 14, 2024

Dealership Rating

Employee Rating

Out of all the dealerships, Honda Universe was willing to work with me to negotiate a deal. Up front pricing, no hidden mark ups and willing to work with a customer to broker a deal. This was my first time work with me to negotiate a deal. Up front pricing, no hidden mark ups and willing to work with a customer to broker a deal. This was my first time driving there and dealing with Honda Universe. Thank you. More

by Eric Johansen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Salerno, Ray Mundo , Jodi Schick

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Oct 16, 2024 -

Honda Universe responded

Thank you for your feedback! We’re delighted to hear that Honda Universe was able to meet your needs with upfront pricing and a willingness to negotiate. We appreciate you choosing us for your first visit and look forward to helping you again in the future. Enjoy your new vehicle!

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