Ian Hanlon
Ian Hanlon at Honda Universe

Ian Hanlon | Page 8

Finance

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

Contact Me
5.0
82 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

5.0

82 Reviews

Write a Review

82 Reviews of Ian Hanlon

October 12, 2024

Dealership Rating
Employee Rating

Having been previous customers at Honda Universe and always satisfied with their service, we chose to purchase a new Honda there. There were some problems arriving at a final deal, but everything was wo More

by REFMAN43
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Reimer Leuth , Michael Bendar

Oct 13, 2024

Honda Universe responded

We’re thrilled to hear that you chose Honda Universe for your new Honda! Thank you for your patience as we worked through the details. It’s great to know you’re happy with your car. If you need anything in the future, we’re here to help! Enjoy your new ride!

October 12, 2024

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Pleasant experience. Thorough explanations and answered all my questions. Would recommend this dealership to anyone looking for an auto More

by RDITULLIO301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Goldstein

Oct 12, 2024

Honda Universe responded

Thank you for your positive review! We’re glad to hear that you had a pleasant experience and that our team was able to provide thorough explanations and answer all your questions. We truly appreciate your recommendation and look forward to helping you and anyone you send our way in the future!

October 10, 2024

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"I was told the process would only take minutes, but it ended up taking hours. The loan approval dragged on, and I kept being reassured it would just be a few more minutes, which I later realized wasn’t ac More

by JOELSPITZ7
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Biello

Oct 10, 2024

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

October 10, 2024

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What a great experience from start to finish! William Irslinger is a great sale representative! He made the process nice and smooth. He even set up my cars new electronics. Showed me how the an More

by CLOFTUS0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: William Irslinger

Oct 10, 2024

Honda Universe responded

Thank you for the fantastic review! We’re so glad to hear that William Irslinger provided you with a smooth experience and helped you set up your new car’s electronics. Enjoy your new vehicle and all its features—if you need anything else, feel free to reach out!

October 09, 2024

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Great experience! Yvette is great! Not pushy and very knowledgeable. Pleasure to work with her More

by Amandelbaum1
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Recommend Dealer
Yes

Other Employees Tagged: Reimer Leuth , MiCHAEL Giangregorio, Yvette Rivera-Coates

Oct 10, 2024

Honda Universe responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with Yvette. Her knowledge and approach make all the difference. We appreciate your kind words and hope to see you again soon!

October 08, 2024

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This was the most pleasant, easy, informative Car purchasing experience! Thank you to the Entire sales staff of Honda Universe! More

by LRGA621
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Nick Salerno, Joseph Hanily , Michael Bendar, Nicholas Biello, MiCHAEL Giangregorio, Yvette Rivera-Coates, Joseph Synosky

Oct 08, 2024

Honda Universe responded

We're so glad to hear you had a pleasant and easy experience. Thank you for the kind words about our team at Honda Universe. We appreciate your support and look forward to seeing you again!

September 27, 2024

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The customer service was amazing. Thanks Will. P.s I LOVE MY 2024 ACCORD SEDAN More

by BATTLESHANELL
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Biello, William Irslinger, Steve Umoru

Sep 28, 2024

Honda Universe responded

Thank you for the fantastic feedback! We're delighted to hear you had an amazing experience with our customer service. I'll be sure to pass along your thanks to Will. Congratulations on your 2024 Accord Sedan – we're so glad you love it!

September 24, 2024

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I’ve had such a great experience with this dealership as a matter of fact I purchased 3 vehicles in a week. More

by JIAVARAS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Van Pelt

Sep 24, 2024

Honda Universe responded

Wow, that’s amazing! We’re thrilled to hear you had such a great experience with us and that you chose to purchase three vehicles in just a week! Thank you for your trust and support. We’re always here to help you with any future needs, and we hope you enjoy your new vehicles!

September 15, 2024

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Employee Rating

Everything went very quick and smoothly. The on line saleswomen was fantastic and extremely knowledgeable. More

by MUSTCHEF
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno

Sep 15, 2024

Honda Universe responded

Thank you for your kind words! We're delighted to hear that everything went quickly and smoothly, and that our online saleswoman was fantastic and knowledgeable. We appreciate your feedback and look forward to serving you again!

September 07, 2024

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Friendly and great service . I have been Going to Honda Universe for years and they remember me when I come in the door. More

by SUSAN_A_SIMON
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno , Yvette Rivera-Coates

Sep 08, 2024

Honda Universe responded

Thank you for the kind words! We're thrilled to hear you’ve had such positive experiences with us over the years. It’s our pleasure to provide friendly, personalized service. We look forward to seeing you again soon!

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