Ian Maher
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
513 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

4.9

513 Reviews

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513 Reviews of Ian Maher

February 23, 2026

Dealership Rating
Employee Rating

This Dealership took great care of me during my purchase experience! I would deal with them again! More

by gcrguilbeau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 24, 2026

Otto Cadillac responded

Thank you for the positive feedback! We're glad you had a great experience and would recommend us at Otto Cadillac.

February 18, 2026

Dealership Rating
Employee Rating

Always a pleasure and a positive experience when dealing with everyone at Otto—they are the best!!! More

by RBLACKMAN
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger , Amber

Feb 19, 2026

Otto Cadillac responded

Thank you for stopping by to leave Otto Cadillac a wonderful review!

February 16, 2026

Dealership Rating
Employee Rating

From the first time my Husband and I met Steve, he was genuine, honest, and dedicated to proving accurate information with no pressure, no wool pulled over our eyes, and very personable. When we called hi More

by danielle66
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Feb 16, 2026

Otto Cadillac responded

Thank you for sharing your glowing review, Danielle. We are thrilled to hear that you appreciated Steve's genuine, honest, and attentive service throughout the process. Your kind words mean the world to us. We truly appreciate your business and wish you and your husband all the best on the road ahead! - The Otto Cadillac Team

February 10, 2026

Dealership Rating
Employee Rating

Customer service was great very informative about my purchase and went above the job of getting what I really wanted. More

by cletis_hogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Otto Cadillac responded

We're glad to hear that our customer service team could assist you effectively! It seems there might be a mix-up with the rating, given your positive feedback. If you could update it, we'd greatly appreciate it. Thanks for choosing us, and we look forward to serving you again! - Ian Maher - General Sales Manager - 518-869-5000

February 07, 2026

Dealership Rating
Employee Rating

Wonderful staff. Car has great handling. Technology needs to be more driver friendly. You should never have to rake your eyes off the road More

by srobidoux48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Aleks Gentile

Feb 09, 2026

Otto Cadillac responded

We appreciate your feedback on our staff and the handling of your car! We understand the importance of driver-friendly technology and will pass your insights along. Thank you for choosing Otto Cadillac!

February 05, 2026

Dealership Rating
Employee Rating

Otto Cadillac is the best dealership that we have ever encountered. They are kind, very patient and caring to their customers. More

by MCARLSON4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Otto Cadillac responded

We love to hear that our customers are in good hands with our team! Thank you for choosing Otto Cadillac and for sharing your kind words. See you next time!

January 30, 2026

Dealership Rating
Employee Rating

Excellent sale by a friendly and professional staff at Otto. A first class transaction and experience. More

by johnburgher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Ryan Bussinger

Feb 02, 2026

Otto Cadillac responded

Hi John, we're glad to hear you had a friendly and professional experience with our sales team! Thank you for choosing Otto Cadillac!

January 29, 2026

Dealership Rating
Employee Rating

Nice quick and simple transaction. Very happy with this experience . Look forward to buying here again. More

by Serena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ryan Bussinger

Jan 29, 2026

Otto Cadillac responded

Serena, thank you for sharing your feedback about your recent purchasing experience at Otto Cadillac. We look forward to your next visit!

January 17, 2026

Dealership Rating
Employee Rating

Overall, it was a pretty good experience. I do not sense I got a great deal, and they did not offer me much for my trade. The used car I bought had to go back to have an issue fixed a few d More

by LLBeanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski, Ryan Bussinger

Jan 19, 2026

Otto Cadillac responded

Thank you for sharing your feedback with us. We're glad to hear that Dan and Ryan took good care of you, but we apologize for any discomfort caused by the lack of acknowledgment from our sales manager. Your satisfaction is important to us, and we appreciate your suggestions on how we can improve our customer service in the future. If there's anything else you'd like to discuss or if you have further concerns, please don't hesitate to reach out. Thank you, Meghan Serrell - General Manager - 518-869-5000

January 17, 2026

Dealership Rating
Employee Rating

Thanks Ian and Mike for Making the experience easy and painless . We appreciate the professional courtesy More

by ben@bamauto.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Ryan Bussinger

Jan 19, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your experience with Ian and Mike. We wish you safe travels ahead, Ben!

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