Ian Rice
Ian Rice at South Shore Hyundai
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Ian Rice

Assistant Service Manager

South Shore Hyundai

360 West Sunrise Highway
Valley Stream, NY 11581

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5 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

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5 Reviews

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5 Reviews of Ian Rice

February 03, 2022

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Employee Rating

Dealing with this Service Dept. was the WORST experience I ever had. Do yourself a favor and stay FAR AWAY. The service crew does not return phone calls, texts, e-mails. I sent 9 texts and NO LIE did not More

by Stella 10/17
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Isiah Washington, Rick Wills

Feb 06, 2022

Stella 10/17 responded

The worst service department. They do not return calls or texts or emails. When I called I was told the advisor was “with a customer” I called back later and was told the same thing. I left a message and never got a call back.The service manager Ian was rude. When I called I was told Ian was not in when I stopped by later he was sitting at his desk

December 03, 2021

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Employee Rating

Horrible experience. A simple fix is now extending Into the 5th day. I have been mislead and lied to from everyone in the service department. Nothing they say can be taken at face value. More

by Remgt1
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Peter Ikariou

September 15, 2019

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Employee Rating

2015 Volkswagen CC Long story short, a car I was planning to buy was sold to South Shore Hyundai. I decided to give them a call and head over to talk to them. I showed t More

by PVieira7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Falysha Pierre-Lys

September 09, 2019

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Employee Rating

Great experience I had a problem with my car, I actually had no idea or time frame in which it would be resolved, with new management and the help of George and Ian I More

by Rynaa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Santiago , George Papantoniou

September 07, 2019

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Employee Rating

So wonderful I went in emergently after having an issue with my 2015 sonata. I was warmly greeted by Niki at the door and had the most wonderful experience with he More

by Shenelleo
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Betts, Niki Mastrandricos , Lulu Hoppe, Falysha Pierre-Lys

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