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Irma Jace
Irma Jace at Dana Ford Lincoln

Irma Jace | Page 12

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
207 Reviews

Languages Spoken

Albanian Albanian

4.6

207 Reviews

Write a Review

207 Reviews of Irma Jace

September 08, 2024

Dealership Rating
Employee Rating

Getting the run around… again. I don’t think I will be a returning customer More

by Pdukes321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Sinatra, Shawn Ortiz, Collin Romer, Lori Allotta

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Sep 09, 2024

Dana Ford Lincoln responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 08, 2024

Dealership Rating
Employee Rating

The staff is so caring and on top of their customers. I've purchased my last three cars here and wouldn't go anywhere else. More

by Mara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Shawn Ortiz, Ryan Peters, Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , John Lomando

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Sep 09, 2024

Dana Ford Lincoln responded

Mara, thank you for your loyalty and kind words! We're delighted to hear that our team at Dana Ford has consistently provided excellent service. Enjoy your new car!

September 08, 2024

Dealership Rating
Employee Rating

The Staff is Very Professional and Friendly. The Mechanics that you Never See do a Top Notch Job . More

by JOHNRAUCHUT425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ching Poon, Ryan Peters, Collin Romer, Diana Latella

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Sep 09, 2024

Dana Ford Lincoln responded

John, thank you for the kind comments about our Dana Ford team! We're grateful for your support and look forward to seeing you next time!

September 08, 2024

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Employee Rating

The dealership gave me a loaner car while they took care of replacing the transmission. More

by Ginabean1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lomando

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Sep 09, 2024

Dana Ford Lincoln responded

Gina, Thank you for trusting us with your car! We look forward to seeing you next time! - Dana Ford

July 30, 2024

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Employee Rating

Great people great service I highly recommend and I will definitely purchase another vehicle from Dana ford More

by loriannegannone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , John Lomando

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Aug 01, 2024

Dana Ford Lincoln responded

Lorianne, we're delighted to hear you had a great experience with us at Dana Ford! Thanks for the recommendation and we look forward to serving you again in the future.

July 19, 2024

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Employee Rating

Quick appointment and great service. . Plus free coffee . Place was clean and very convenient . Good staff More

by nerored02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , John Lomando

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Jul 22, 2024

Dana Ford Lincoln responded

Thank you for the positive feedback! We're glad to hear that our team at Dana Ford provided quick service and a clean, convenient environment. Enjoy the coffee on us next time too!

July 18, 2024

Dealership Rating
Employee Rating

Service was great. They made us feel like family. They have great deals for all. More

by alfredfrezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Jessica Barbaria, Joseph Castera, Diana Latella , John Lomando

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Jul 18, 2024

Dana Ford Lincoln responded

Thank you for the wonderful review, Alfred! We're honored to receive your support and look forward to your next visit with us here at Dana Ford!

June 28, 2024

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Employee Rating

Dealership is always professional. Takes care of any problems that I have. Very informative. Thank you More

by segwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , John Lomando

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Jul 01, 2024

Dana Ford Lincoln responded

Hi Segwalker! Thank you for your kind words! We're glad to hear that our team at Dana Ford has been professional and informative in addressing any problems. We appreciate your support!

June 20, 2024

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Employee Rating

Great dealership, there should be more perks for customers like me though! Customers like myself that bring our car in regularly for maintenance checks, car wash etc. Everyone is friendly and extrem More

by msmith192535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Shawn Ortiz, Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , John Lomando

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Jun 21, 2024

Dana Ford Lincoln responded

Thanks for the feedback! We're glad to hear you find our team at Dana Ford friendly and helpful. We'll definitely consider your suggestion about adding more perks for regular customers like yourself.

June 19, 2024

Dealership Rating
Employee Rating

The recall fix was quick and easy. The best part was I didn’t have to leave the house. More

by jlerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera

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Jun 20, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

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