Irma Jace
Irma Jace at Dana Ford Lincoln

Irma Jace | Page 11

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.6
206 Reviews

Languages Spoken

Albanian Albanian

4.6

206 Reviews

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206 Reviews of Irma Jace

September 24, 2024

Dealership Rating
Employee Rating

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your experience at Dana Ford was positive. Looking forward to assisting you with future needs!

September 24, 2024

Dealership Rating
Employee Rating

Was very happy with Dana. They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year leas More

by shatz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that you had a great experience with our team here at Dana Ford! Enjoy the new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 23, 2024

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Employee Rating

From the time I made the service appointment to the time of completion all aspects of the service were completely satisfactory. More

by EUBIEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Dana Ford Lincoln responded

Hi Eubie, thank you for sharing your positive experience! We're delighted to hear that every aspect of your service appointment at Dana Ford met your expectations. We look forward to serving you again in the future! Have a great ride!

September 23, 2024

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Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 21, 2024

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Employee Rating

The service advisor is a very good person and he definitely understands the importance of having your vehicle serviced More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Dana Ford Lincoln responded

Thank you for the feedback! We're glad to hear our service advisor at Dana Ford provided excellent assistance. We appreciate your support and look forward to serving you again!

September 18, 2024

Dealership Rating
Employee Rating

nice dealership comfortable clean caring has coffee hot chocolate water comfy seats not too expensive More

by NIKKICOLETTE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're glad to hear that your experience at Dana Ford was comfortable and enjoyable. We appreciate your support!

September 13, 2024

Dealership Rating
Employee Rating

The service center is excellent! The sales dept try to get you in and out fast. I would recommend Dana Ford for your ford lincoln vehicle. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Mary Graffeo, Douglas Hansen, John Lomando

Sep 16, 2024

Dana Ford Lincoln responded

Thank you for the recommendation! We're glad to hear that both our service and sales teams at Dana Ford met your expectations. We appreciate your support!

Sep 16, 2024

mars2011 responded

Keep up the good work especially the wonderful treatment to customers

September 12, 2024

Dealership Rating
Employee Rating

Great greeting, put me at ease. Met all my needs when I requested service needs . Outstanding phone call. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Dana Ford Lincoln responded

Thank you for sharing your positive experience! We're glad to hear our team at Dana Ford met all your service needs and made you feel comfortable. We appreciate the feedback!

September 09, 2024

Dealership Rating
Employee Rating

Very nice stuff and customer area is clean . Only waiting so long. But understand that. More

by yaaoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 08, 2024

Dealership Rating
Employee Rating

Getting the run around… again. I don’t think I will be a returning customer More

by Pdukes321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2024

Dana Ford Lincoln responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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