"Great buying experience "
Everyone know s that car shopping is a chore and sometimes not as much fun but I must say after visiting various car dealerships stopping in at Ferman Mazda was a pleasure. I test drive the CX5 and loved it. Isac Martinez was terrific! Not pushy very understanding and listened to the things I was looking for in my new vehicle. We returned the following Saturday and he assured me he would make me happy and he did. If you’re in the market for a new car take the time to see Isac you won’t regret it
"Best Car Shopping Experience Ever!!!"
This was above and beyond my expectation. Surprisingly a very pleasant experience. From the minute we started the conversation about my need to the minute i got the car out of the dealership and heading home.
Isac was listening very well to my needs. Was open and honest with his responses. Respected my budget and reasoned well to my feedback.
When i arrived at the dealership everything was ready as we planned before. No games, no hassle. Additional requests was reasonably accommodated quickly and fairly.
The paperwork was so easy; in & out in about 15 minutes. No pressure to buy additional product or service. Just education on different options i can have and if i would like to pursue it or opting out.
The wait time was reasonable and while we waited we enjoyed the break area and what offered of different drinks and snacks. We also walked around checking out other cars comfortably.
The whole experience was totally different than what i had with all the cars i got before (6 cars). felt like i'm in home and chatting with friends. If you''re in the market for a car, give these guys a chance, you won't regret it.
Other Employees Tagged:
Robin Campbell helped us with the paperwork
"Come and See Isac!"
Isac and the rest of the staff were very easy to work with and awesome! They exceeded our expectations and we are very happy with our purchase. Come to this dealership for a great experience.
"Awesome car buying experience "
Isac was a pleasure to deal with. Friendly and very accommodating. I think I changed my mind at least 5 times and he never made it seem like a hassle. Awesome guy! Tim from finance was also super nice. Ferman Mazda Brandon has a great staff. Thanks so much guys!
- Gabrielle and Devon
Ferman has friendly employees and outstanding service. I highly recommend this dealership. The folks there make buying a car a painless and easy process. Satisfied!
"Best experience Ever😊"
- Elodie Chimuanya Kamdem
This place was heaven sent. Isac was amaizing. Gave us exactly what we wanted and we able to have a beautiful car within our budget. Thank you Isac and Bill
Other Employees Tagged:
"My experience at Ferman"
- Dale Reaume
Very pleased with my purchase experience. Would purchase again from Ferman Mazda. Nice staff. Great product. They got me in and out in a short period of time.
"Exceptional buying experience "
My husband and I had been shopping online for a cx5 for over 2 weeks and we decided Drive 100+ miles to Ferman and we are so glad we did!
All praise go to our sales man Isac genuine, polite, professional, very easy and his approach is very relaxed we didn’t feel pressured at any given moment.
Issac went above and beyond To get us a deal and we drove off with a brand new CX5.
Thank you Isac for the outstanding customer experience! Thanks also goes out to the sales manager, and the finance manager for their assistance.
We highly recommend Ferman and It was worth the drive.
Rachel & Gratien