JC Gonzalez

Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More

by rickybriito Verified Customer Verified Customer

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What a fantastic experience from start to finish! I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and beyond to ensure I had a great experience. It's clear that the entire team is dedicated to providing top-notch customer care. From the initial contact to the final service, everything was handled with professionalism and a positive attitude. It's rare to find a business that excels in every area, but this one truly does. I will definitely be returning and will be recommending this place to all my friends and family. A well-deserved five stars More

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I love this dealership so much! I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank yo I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank you Universal Mitsubishi! More

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I recently had the pleasure of working with Tiki and their team, and I am absolutely blown away by the level of service I received. From start to finish, the experience was outstanding. Tiki, in part their team, and I am absolutely blown away by the level of service I received. From start to finish, the experience was outstanding. Tiki, in particular, was phenomenal. They provided the best customer service I have encountered in a long time. They were incredibly patient and took the time to walk me through everything I needed to know. No question was too small, and they did a great job explaining everything in a way that was clear, thorough, and easy to understand. It's rare to find someone who is both so knowledgeable and so willing to share that knowledge. I would not hesitate to recommend them to anyone and will definitely be using their services again in the future. A truly five-star experience! More

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I cannot recommend this company highly enough. My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best customer service. She was patient, incredibly knowledgeable, and took the time to walk me through everything I needed to know. She did a great job explaining everything in a way that was clear and easy to understand, leaving no question unanswered. This level of care and expertise is rare. If you're looking for a company that truly values its customers and delivers on its promises, look no further. Five stars without a doubt More

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Great customer service. Friendly people make you feel at home willing to work with you as well.. Friendly people make you feel at home willing to work with you as well.. More

by black_mane77 Verified Customer Verified Customer

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I'm glad to have gotten the 0% APR deal with my new car. Thank you for everything Thank you for everything More

by Carlos Verified Customer Verified Customer

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I would not recommend this dealer had a horrible experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another car but have a high interest rate , so would not recommend this place be cautious when signing documents and make sure the car runs especially if it's a electric car More

by jj5856657 Verified Customer Verified Customer

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Very easy transition. Made us feel at home. Very professional and friendly dealership. No issues. Made us feel at home. Very professional and friendly dealership. No issues. More

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Everyone was pleasant, direct and amiable. The work got done in the subscribed hierarchy accurately and without sales pressure. J.C, Andy, and Carlos took the long way around to finish the d The work got done in the subscribed hierarchy accurately and without sales pressure. J.C, Andy, and Carlos took the long way around to finish the deal, but it did get done. More

by BRAGGWYNN Verified Customer Verified Customer

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