JEREMIAH PFLUGER
JEREMIAH PFLUGER at Russ Darrow Toyota of West Bend

JEREMIAH PFLUGER | Page 6

SERVICE ADVISOR

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of JEREMIAH PFLUGER

August 29, 2025

Dealership Rating
Employee Rating

Got scheduled in fast. Did my oil change but couldn’t rotate my tires because of nut issues. Jeremiah explained to me what the problem is. More

by Momat2012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

August 23, 2025

Dealership Rating
Employee Rating

Very professional and courteous service and timely. Also an itemized statement which is also explained. More

by CHARNMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg , Keith Mcginnis

Aug 23, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

August 22, 2025

Dealership Rating
Employee Rating

He was nice and fixed the issue. I really liked the video he sent with what he did. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

August 13, 2025

Dealership Rating
Employee Rating

Helpful, professional, and personable Jeremiah gave us exceptional customer service! He helped explain the situation clearly and professionally. More

by abbyben0702
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

Aug 13, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

August 11, 2025

Dealership Rating
Employee Rating

Polite and friendly staff, clean dealership, no pressure sales. The service department was accommodating and fast. I will be using Russ Darrow moving forward. More

by ted.swan.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2025

Dealership Rating
Employee Rating

Good people great service will continue to do businesses with this dealership and dealer group. Thks. More

by BURNY_301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 30, 2025

Dealership Rating
Employee Rating

On time service Good communication Nice clean service department Plenty of help Lots of hustle More

by wjasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 24, 2025

Dealership Rating
Employee Rating

Jeremy was both polite and knowledgeable about the issues that brought me in to the shop. More

by LKLEINHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

Jul 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2025

Dealership Rating
Employee Rating

Have 4 new tires and they work like a dream. I worked with Jeremiah and my experience was great. All charged when Jeremiah said that Rob was the guy who knew how to work Sunbit and then I was c More

by khum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Martin, Abigail Lundberg

Jul 25, 2025

Russ Darrow Toyota of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

July 15, 2025

Dealership Rating
Employee Rating

They promptly scheduled our appointment. They did the work we asked for without trying to sell us anything that was unnecessary. The work was completed in a timely fashion and at a reasona More

by kdspellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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