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JJ Cuevas

Overview Reviews (490)

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JJ Cuevas

JJ Cuevas | Page 11

General Sales Manager

Street Volkswagen of Amarillo

8707 Pilgrim Drive
Amarillo, TX 79119

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5.0

490 Reviews

Overview Reviews (490)

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Volkswagen Certified

Employee Video

5.0

490 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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490 Reviews of JJ Cuevas

October 07, 2022

Dealership Rating

Employee Rating

Pua was great and not pushy with me! She took time and showed me exactly what I was wanting/looking for! She took time and showed me exactly what I was wanting/looking for! More

by brenolee

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shane Giese, Andrew (Drew) Henderson, Angie "Pua" Crawford , Creede Baer

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Oct 12, 2022 -

Street Volkswagen of Amarillo responded

Brenolee, Thank you for the 5 star rating. We will make sure Pua, and the rest of the staff get a pat on the back for taking such great care of you. We want to have a partnership with your new Volkswagen adventure. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.

September 27, 2022

Dealership Rating

Employee Rating

Exceptional service! Joel Leimer was a tremendous help throughout my car buying experience. I couldn't ask for a better person to take care of me auto needs and those of Joel Leimer was a tremendous help throughout my car buying experience. I couldn't ask for a better person to take care of me auto needs and those of my friends and family. I appreciate his honesty and patience during my car shopping adventure. It was a stress-free process start to finish! I’m truly blessed by Joel and the crew at Street VW. Everyone is customer focused, and it’s apparent that customer satisfaction is their #1 priority! Thank you all and may God bless each of you abundantly. Thank you, again. More

by mommat0774

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joel Leimer

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Sep 27, 2022 -

Street Volkswagen of Amarillo responded

Mommat0774, Thank you for the review. We will make sure and give Joel Leimer, and JJ. a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We strive to be truly exceptional in all that we do. We are glad it shows. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

September 23, 2022

Dealership Rating

Employee Rating

Pua was absolutely amazing. She was patient and answered all of my questions without a hint of annoyance or anything! She was helpful in a way words can’t describe. JJ on the ot She was patient and answered all of my questions without a hint of annoyance or anything! She was helpful in a way words can’t describe. JJ on the other hand was so unprofessional. He reprimanded Pua in front of myself and my son and if I was another person I would be so embarrassed and uncomfortable. That is not the way to handle any situation as a superior. It was rude and as I said unprofessional. Besides that the experience was amazing! More

by Froggy1887

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Angie "Pua" Crawford

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Sep 23, 2022 -

Street Volkswagen of Amarillo responded

Froggy1887, Thank you for the 5 star rating. We will make sure Pua, gets a pat on the back for taking such great care of you. We will address this matter about JJ. We are sorry for the imposition. We promise better interactions in the future. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

Sep 23, 2022 -

Froggy1887 responded

Thank you for your swift response. It’s the little things that matter. Manners go a long way. When a transaction is done and I say “thank you”, the response isn’t just “you’re welcome”. Good etiquette is to also add “thank you” in your response. JJ never even thanked me the entire time I interacted with him. My experience with him just left me feeling like something was lacking…

September 17, 2022

Dealership Rating

Employee Rating

Everyone was very friendly and knowledgeable. They made the process very painless for us! Highly recommend! They made the process very painless for us! Highly recommend! More

by Ambkux2009

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sarah Andrews, Creede Baer

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Sep 19, 2022 -

Street Volkswagen of Amarillo responded

Ambkux2009, Thank you for the 5 star rating. We know you area going to love your new Volkswagen. We want to be the first choice for all of your auto needs. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

September 14, 2022

Dealership Rating

Employee Rating

I drove from Lubbock and Sammy had everything ready for me when I showed up to Amarillo to pick up my new car! even had a red & black bow on it for our red raiders! 10/10 experience me when I showed up to Amarillo to pick up my new car! even had a red & black bow on it for our red raiders! 10/10 experience More

by rylea_hill

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sammy Silva

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Sep 14, 2022 -

Street Volkswagen of Amarillo responded

Rylea_Hill, Thank you for the 5 star rating. We will make sure Sammy gets a kudos for taking such great care of you. Guns Up, Wreck'em! Please let us know how we can assist you in the future.-John Luciano and the team at Street Volkswagen of Amarillo.

August 20, 2022

Dealership Rating

Employee Rating

Pua and Street VW were fantastic in helping with getting our family's new car. our family's new car. More

by sur5or777

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyle Elder, Shane Giese, Angie "Pua" Crawford

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Aug 22, 2022 -

Street Volkswagen of Amarillo responded

Sur5or777,Thank you for the 5 star rating. We will give Pua, a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We know you are going to love your new Volkswagen .-John Lucian and the team at Street Volkswagen of Amarillo.

July 26, 2022

Dealership Rating

Employee Rating

Dealer was average from my perspective but the service was excellent. Particularly the sales person. Jerry Ripley was one of the best and most personable that I have ever had help me at a car dealer. Take was excellent. Particularly the sales person. Jerry Ripley was one of the best and most personable that I have ever had help me at a car dealer. Take care of that guy or someone will take him from you! More

by kcarlson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jerry Ripley

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Jul 26, 2022 -

Street Volkswagen of Amarillo responded

Kcarlson, Thank you for the 5 star rating. We will make sure Jerry, gets a kudos for taking such great care of you. We hope you enjoy your new Audi. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.

July 23, 2022

Dealership Rating

Employee Rating

Pau was great and explained the car throughly. She helped us shop and helped us meet our needs. She helped us shop and helped us meet our needs. More

by adiaz7514

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shane Giese, Angie "Pua" Crawford

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Jul 25, 2022 -

Street Volkswagen of Amarillo responded

Adiaz7514, Thank you for taking time to give us a 5 star review. We are thankful you chose to do business with us. We will give Pua a pat on the back for taking such great care of you. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

July 08, 2022

Dealership Rating

Employee Rating

Traded in my vehicle. Experience was quick, and easy. Great team at Volkswagen. Will definitely go back in the future. Experience was quick, and easy. Great team at Volkswagen. Will definitely go back in the future. More

by MS52

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector Enriquez , Skyler Gaitan

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Jul 13, 2022 -

Street Volkswagen of Amarillo responded

MS52, Thank you for the 5 star rating. We are thankful you chose us for your auto needs. We will make sure Hector,Skyler, and the rest of the staff know what a great job the did. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

July 07, 2022

Dealership Rating

Employee Rating

Process was so easy and fast, love my new car! Thank you for helping me get the car I wanted!! Thank you for helping me get the car I wanted!! More

by plbernal22

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shane Giese, Angie "Pua" Crawford

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Jul 13, 2022 -

Street Volkswagen of Amarillo responded

Plbernal22, Thank you for the 5 star rating. We are thankful for your business. We will give Pua, kudos for taking such great care of you. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.