JOSHUA PRUDHOMME
JOSHUA PRUDHOMME at Mercedes-Benz of Rocklin

JOSHUA PRUDHOMME

Sales Consultant

Mercedes-Benz of Rocklin

4747 Granite Dr
Rocklin, CA 95677

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4.0
6 Reviews
4.0

6 Reviews

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6 Reviews of JOSHUA PRUDHOMME

March 18, 2026

Dealership Rating
Employee Rating

Don’t pick up calls when needed. Sometimes no communication at all. Service takes long More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2026

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 22, 2026

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 28, 2026

Dealership Rating
Employee Rating

Professional team and welcoming people . Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! More

by TITERNIK2007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 28, 2026

Mercedes-Benz of Rocklin responded

Thank you for recognizing our professional team and welcoming atmosphere. We’re glad our service advisor could clearly explain your repairs, pricing, and timeline. We appreciate you trusting your Mercedes-Benz with us and look forward to assisting you again.

February 16, 2026

Dealership Rating
Employee Rating

Forcing customers to buy Zurich Shield is a scam. You should give customers a choice to purchase. $2,500 for that coverage is a joke. You should be ashamed of yourselves. More

by gm
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Feb 19, 2026

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 19, 2026

Mercedes-Benz of Rocklin responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 05, 2026

Dealership Rating
Employee Rating

Easy process. Friendly and attentive service. I was able to check in quickly and my car was completed in a timely manner. Thank you. More

by GALLIDANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: IAN STAUFFER , Jason H

Feb 05, 2026

Mercedes-Benz of Rocklin responded

It’s great to hear the process was smooth and our team provided attentive service. We’re happy your Mercedes Benz was checked in quickly and completed on time. Thanks for choosing us and we look forward to helping with any future needs.

December 21, 2025

Dealership Rating
Employee Rating

Best Mercedes Benz dealership in Northern California for buying new / used card and service. Team is professional. More

by FNAJAFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Mercedes-Benz of Rocklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Rocklin to be a positive one. Please don't hesitate to reach out if you need anything else.

December 21, 2025

Dealership Rating
Employee Rating

Excellent service experience at Mercedes-Benz Service. The staff was professional, courteous, and efficient from start to finish. Everything was explained clearly, the service was completed on time, and t More

by MANJIT.TOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Mercedes-Benz of Rocklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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