JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds | Page 6

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
144 Reviews
4.8

144 Reviews

Write a Review

Dealership Experience

26 yrs, 2 mos

Languages Spoken

English English

144 Reviews of JR Reynolds

July 01, 2024

Dealership Rating
Employee Rating

Good employee who does a good job. Always goes out of his way to make sure your experience is pleasant. More

by MRMORGAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

June 27, 2024

Dealership Rating
Employee Rating

It's not Damson, but my salesperson was awesome. TIM did a great job throughout the process, going over features, the process, constant communication and friendliness. More

by FLYGUNZ64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Reischauer

Jun 28, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 21, 2024

Dealership Rating
Employee Rating

Always great service, the staff is very friendly and helpful. Appointments are easy to schedule. More

by KARLA.WINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

Dealership Rating
Employee Rating

Repaired flat tire. Personnel were courteous. Waiting area had coffee and snacks. Work completed in timely manner. More

by STANP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 12, 2024

Dealership Rating
Employee Rating

Went in for an oil change and tire rotation, service advisor said it would be an hour. I waited at the dealer and on the hour they were done. Excellent service. More

by d2ullaart93
Recommend Dealer
Yes
Jun 12, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

June 04, 2024

Dealership Rating
Employee Rating

It started off rocky but was completely turned around! JR made sure my initial appointment for my door handle repair was taken care the next day within an hour. The starter going out as i pull in for my d More

by TRISHAVAUGHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Sami Boustani , Keith, dominic

Jun 04, 2024

Shottenkirk Honda of Huntsville responded

Trish, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Dealership Rating
Employee Rating

I went to the service to get my car serviced and get a couple of items corrected. They were not concerned that this was a warranty job, but instead took my vehicle and completed the service and corrected More

by MTIDWELL281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Dealership Rating
Employee Rating

These are professional and highly experienced service department personnel. I trust this dealership completely. They make you feel valued. More

by BRANDT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

June 02, 2024

Dealership Rating
Employee Rating

Scott did a really great job letting me know what was going on and dealing with my insurance. More

by BELLCREIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

June 01, 2024

Dealership Rating
Employee Rating

Extremely helpful from the operator setting up the appt, to service staff, and to waiting room reception. Great waiting room. And of course great service. More

by RYANLB1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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