JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 25

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

June 01, 2020

Dealership Rating
Employee Rating

JR Rodriguez is your go to rep for service! Very honest, professional, understanding. I appreciate your help and will continue to be your client! Thank you again!! More

by Mizene Perez
Recommend Dealer
Yes
Jun 03, 2020

Walter's Mercedes-Benz of Riverside responded

Mizene, Thank you for leaving JR this excellent review! He will be delighted to hear of your very kind words and to know that his efforts have earned your confidence! We appreciate your business and look forward to working with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 13, 2020

Dealership Rating
Employee Rating

Thank you so much Renee Orellana for reaching out to me and for all of your help with getting me the best deal on my new E Class! You were so professional and provided great customer service! This is my 2n More

by Ramirez84
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Rene Orellana

May 14, 2020

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so appreciative of the opportunity to work with you again, and we are overjoyed that we could provide you with the perfect vehicle and deal! We thank you for leaving us this 5-star review, and we hope to continue serving you and your automotive needs in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 11, 2020

Dealership Rating
Employee Rating

Best on The West I just want to commend JR Rodriguez on his exceptional service, he always goes out of his way to make sure all my service needs are met. Thanks ag More

by msmonimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morris Gaines

May 12, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Your safety and satisfaction are our priorities, and we are happy to hear that JR consistently takes exceptional care of you and your automotive needs! It is our pleasure to serve you, and we look forward to continuing to provide you with the same 5-star service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 05, 2020

Dealership Rating
Employee Rating

Took my car in to get the headrest fixed. JR Rodriguez was my service advisor. Appreciate how pleasant and informative he was. Put me in a car until mine was ready and kept me informed as to what was happ More

by Pamela Stanford
Recommend Dealer
Yes
May 06, 2020

Walter's Mercedes-Benz of Riverside responded

Pamela, Thank you so much for your 5-star review! We are happy to hear that JR took great care of you and ensured that your service experience went as seamlessly as possible! We appreciate your business and hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 05, 2020

Dealership Rating
Employee Rating

Great friendly place Brandon Monaco was so nice and helpful. I would highly recommend this dealership. The place is always clean and everyone is very nice. The only thin More

by Dleedandridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia , David Greene, Brandon Monaco

May 06, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! It is always a pleasure to hear from our guests, as we are constantly striving to better our dealership in every possible way! We appreciate your feedback and look forward to continue serving you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 30, 2020

Dealership Rating
Employee Rating

I brought my vehicle in to get it's A service. Adam was I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done i More

by Chosen95
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

May 01, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that Adam could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. We are proud to have earned your future business, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 28, 2020

Dealership Rating
Employee Rating

Great service Had a great experience at the dealership with the service person Cody Burt. He saw to everything I needed to have done and even checked my tires which More

by fondaste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Apr 28, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this excellent review! We are pleased to know that he took great care of you and ensured that your vehicular needs were thoroughly resolved. Providing top-notch service and deals is always our goal, and we will be sure to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 07, 2020

Dealership Rating
Employee Rating

Good service needs better coffee and pastries. More soda selection would also be great. Car wash service was not offered. Found oil wet oil around oil drain area. Could of cleaned it up better More

by srsanchez222
Recommend Dealer
Yes
Apr 08, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for the great feedback here. With all the extra measures we are taking to limit people’s exposure to the virus we felt it would be in everyone’s best interest to limit some of these items temporarily. Once we get back to normal we’ll go back to a better selection and use your feedback to also improve. I apologize for the oil spot; next time you are in we’ll be more than happy to make sure that area is cleaned better. If you have any further feedback or concerns please reach out to me directly. Tyler Usary Service Manager Walter's Mercedes-Benz of Riverside 951-552-2200

March 05, 2020

Dealership Rating
Employee Rating

JR Rodriguez was very helpful navigating my service needs. Thank you JR, thank you Walter’s MB for making my vehicle service needs very seamless. More

by KGB
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Mar 05, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this positive feedback! We are so glad that JR could put you at ease and get your automotive concerns seamlessly resolved. It is our pleasure to serve you in any way possible. Please let us know how JR and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 11, 2020

Dealership Rating
Employee Rating

Excellent customer service from the Walter”s Mercedes Benz crew specially JR Rodriguez, He’s very professional and kept me updated o the work progress of my car. More

by HC
Recommend Dealer
Yes
Feb 11, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is our pleasure to serve you, and we are delighted to know that JR took such great care of you throughout your visit. If there is anything more that our team may help you with, please do not hesitate to give us a call. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

...
25
...

Dealership Inventory (451 Vehicles)

new 2026 Mercedes-Benz AMG GLC 43 car, priced at $76,460
2026 Mercedes-Benz AMG GLC 43
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $72,577
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
All-wheel Drive
new 2027 Mercedes-Benz AMG E 53 car, priced at $96,320
2027 Mercedes-Benz AMG E 53
new
Polar White exterior
Automatic
All-wheel Drive
used 2024 Toyota Tacoma car, priced at $32,885
2024 Toyota Tacoma
used
Black exterior
Automatic
Rear-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $29,983
2023 Hyundai Santa Fe
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz CLE 300 car, priced at $66,240
2026 Mercedes-Benz CLE 300
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive