JT Trimble
JT Trimble at Mark Christopher Auto Center

JT Trimble | Page 8

Fleet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of JT Trimble

March 13, 2024

Dealership Rating
Employee Rating

Great place for anyone to buy a car they made the process fast simple and easy! More

by aabra011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mark Christopher Auto Center responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 09, 2024

Dealership Rating
Employee Rating

Awesome friendly helpful honest easy comfortable outstanding and nice. It was a pleasant experience ! Lively More

by rudyricojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Mark Christopher Auto Center responded

Rudy, thank you for writing this amazing review for our team! At Mark Christopher Auto Center, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

Dealership Rating
Employee Rating

Waited 5 hours to have routine service. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. More

by mkrflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may learn how to improve the customer experience. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 09, 2024

Dealership Rating
Employee Rating

Great customer service very helpful and fast services definitely will recommend for future leases and perchases More

by FPEREZ83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Feb 12, 2024

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 03, 2024

Dealership Rating
Employee Rating

JT in the commercial fleet vehicles took care of me beyond what I expected. I was nervous about buying a new work truck, but he explained everything upfront no hitting tactics and met my needs with pri More

by michaeljonesconstruction17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 08, 2024

Dealership Rating
Employee Rating

Joe Gonzales and JT are awesome salesman. No pressures patient and do listen to customers request. More

by mwalters7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri

Jan 09, 2024

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2023

Dealership Rating
Employee Rating

There was a glitch with the internet pricing. I was emailed a price that was too low. They honored the price. No high pressure sales. The whole transaction was smooth. JT was great. I would More

by paulgeiger0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Mark Christopher Auto Center responded

Paul, I'm pleased to hear that JT took care of you and that everything went very smoothly. I hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 09, 2023

Dealership Rating
Employee Rating

Jonathan Trimble was very helpful and knowledgeable and my the buying experience pleasant and painless More

by ramiro81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Jonathan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Dealership Rating
Employee Rating

Was a great experience. I was the bigger pain because we kept changing models for quotes. Thank you JT!!! More

by cplasting
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 06, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 26, 2023

Dealership Rating
Employee Rating

They always have what I’m looking for when I need it, wait time is always way to long More

by scotth6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Mark Christopher Auto Center responded

Thanks for your great review, Scott. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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