Jack McVey | Page 26

Great Customer Service Great people that who's willing to work with you and friendly. Understanding when I came by to buy a replacement Outback. Other staff asked if I was b Great people that who's willing to work with you and friendly. Understanding when I came by to buy a replacement Outback. Other staff asked if I was being help too. Nice selection of car stock. More

Report | Print

Old dependable car Thankfully had a very affordable car on the lot and was happy to sell it to us without trying to get us to spend more. Very pleasant experience overal Thankfully had a very affordable car on the lot and was happy to sell it to us without trying to get us to spend more. Very pleasant experience overall. More

Report | Print

Everyone was polite and patient The entire team was extraordinary and I’m happy that i have them to come to with all my needs and questions they really did make the car buying exper The entire team was extraordinary and I’m happy that i have them to come to with all my needs and questions they really did make the car buying experience easy More

Report | Print

Unethical!!!After leaving this review Tucson Subaru Unethical!!! After leaving this review Tucson Subaru management heavily pressured my friend who worked there at the time to talk me into changing my Unethical!!! After leaving this review Tucson Subaru management heavily pressured my friend who worked there at the time to talk me into changing my review! Unbelievable! Purchased a 4 year old used car with 33k miles on it from them. The day I drove it off of the lot the radio screen went out, I waited a day to see if it would come back and it did not. I drove it back to the lot and showed them, the salesman poked it for a bit and said I should buy a new radio because they were not interested in doing anything about it. I then decided to change the engine air filter. Glad I did because it had to have been original and was black and plugged up. If they cant be bothered to even check the air filter, then I have zero hope that the oil was checked either, never mind changed. Their used car inspection is non existent, or lacks very basic things. I have had better customer service at the small used dealers around town. If you're expecting premium service for that premium price, you wont get it here. Absoluttly Unethical! Immediately after leaving this review I was contacted by management at Subaru. They were concerned about the air filter and only the air filter. They wanted me to do them a favor and go completely out of my way to give them the filter so they could deal with the 3rd party they have inspect and condition their used cars. Not once was I offered anything, I had to ask they they perform the used car inspection because it was clearly not done when I purchased the car. Long story shorter. I asked for them to inspect the car, they promised to have it done in an hour, they didnt get it done in 4 and I walked out with a cabin air filter I still had to install. None of my concerns were addressed when I pointed out damage on the undercarriage of the vehicle I didn't see before purchasing the vehicle. More

Report | Print

Stress free and comfortable! Buying my new Subaru Forester was comfortable and stress free. I wanted to trade-in my Impreza for a Forester but was hesitant in coming to Tucson Sub Buying my new Subaru Forester was comfortable and stress free. I wanted to trade-in my Impreza for a Forester but was hesitant in coming to Tucson Subaru because I had purchased my car in another city and wasn't sure if I should go back there to do it with the previous salesman.To my surprise, Jack McVey was so patient and understanding, he listened to what I wanted and he took his time to go over all my options. He spent a great deal of time making sure I was comfortable with my new vehicle. I was so impressed, I am recommending Tucson Subaru to my family and friends. Thank you Jack! More

Report | Print

Buying a New Car Jack was friendly and patient. My husband and I went to the dealership three times before purchasing. We never felt pressured into buying the car. Tra Jack was friendly and patient. My husband and I went to the dealership three times before purchasing. We never felt pressured into buying the car. Traci made the financing part easy. I would definitely recommend Tucson Subaru to my friends. More

Report | Print

Great service! Very helpful employees. They held my hand the whole way and they were very patient which I certainly needed as a first time car buyer. Very helpful employees. They held my hand the whole way and they were very patient which I certainly needed as a first time car buyer. More

Report | Print

Easy process I was impressed by how easy the whole process was. Everyone at the dealership was kind and personable. The process did take a while to complete though I was impressed by how easy the whole process was. Everyone at the dealership was kind and personable. The process did take a while to complete though so I recommend speeding up the process a bit. More

Report | Print

Tucson Subaru auto purchase Everone was very helpful and nice. Jack Mcvey was very patient when we test drove several cars. Process was quick and we drove off with a car that we Everone was very helpful and nice. Jack Mcvey was very patient when we test drove several cars. Process was quick and we drove off with a car that we really liked. Price was straight up with no hidden fees. Unlike the car dealerships I've been to in Poenix. The online prices were cheap. But they had 2,500 added reconditioning fee. We were never pressured or rushed to buy a car like other dealerships do. Tucson Subaru is a great dealership to buy a car from with honest people. More

Report | Print

best car experience we have ever had Jack and Louie were great. Jack was present for the whole time. Friendly and competent. We enjoyed the experience very much and would tell friends. Jack and Louie were great. Jack was present for the whole time. Friendly and competent. We enjoyed the experience very much and would tell friends. More

Report | Print