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Jack Staray

Overview Reviews (27) Inventory (286)

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Jack Staray

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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5.0

27 Reviews

Overview Reviews (27) Inventory (286)

Dealership Experience

2 yrs, 8 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English

5.0

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Jack Staray

March 27, 2026

Dealership Rating

Employee Rating

5 Jack was really nice and answered all my questions. He updated me about the status of services during my wait there. He updated me about the status of services during my wait there. More

by narnekc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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March 19, 2026

Dealership Rating

Employee Rating

Prompt service done professionally We starting coming to Lou Sohb last year and bought a new ridgeline and have my wife's passport in multiple times for service. We will be back Lou Sohb last year and bought a new ridgeline and have my wife's passport in multiple times for service. We will be back More

by jpducar

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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March 17, 2026

Dealership Rating

Employee Rating

Good service I can count on! Lou Sohb Honda cares about it's customer's, reliable service! Lou Sohb Honda cares about it's customer's, reliable service! More

by TNOE8243

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 17, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you can count on us for reliable service. Taking care of our customers is always our top priority. We appreciate you choosing Lou Sobh Honda!

March 14, 2026

Dealership Rating

Employee Rating

Jack Staray was fantastic. Clear communication and amazing courtesy. He exceeded expectations. Thank you, Jack. Clear communication and amazing courtesy. He exceeded expectations. Thank you, Jack. More

by Noah S

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 17, 2026 -

Lou Sobh Honda responded

Thank you for the great review, Noah! We’re thrilled to hear that Jack provided clear communication and excellent service. He’ll be happy to know he exceeded your expectations. We appreciate you choosing Lou Sobh Honda!

February 28, 2026

Dealership Rating

Employee Rating

Good customer service He tried to explain why my day's car doesn't not need tires Bali car doesn't not need tires Bali More

by Janice049

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 03, 2026 -

Lou Sobh Honda responded

Thank you for your feedback, Janice. We’re glad to hear you received good customer service and that our team took the time to explain the recommendations regarding your tires. We always want our customers to feel informed and confident in the condition of their vehicle. If you ever have additional questions about your vehicle or its maintenance, we’re always here to help. Thank you for choosing Lou Sobh Honda!

February 25, 2026

Dealership Rating

Employee Rating

Like Jack. He was honest and easy to work with We appreciated working with Jack and will ask for him next time we need services He was honest and easy to work with We appreciated working with Jack and will ask for him next time we need services More

by mmcafee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 10, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Jack was honest and easy to work with. We appreciate your trust in our team and look forward to assisting you again the next time you need service. Thank you for choosing Lou Sobh Honda!

February 25, 2026

Dealership Rating

Employee Rating

I just had my first service on my 2025 Honda Ridgeline. Jack was my service advisor. He was super nice and kept me updated on my truck. All and all it was a great first experience. I look forward to having Jack was my service advisor. He was super nice and kept me updated on my truck. All and all it was a great first experience. I look forward to having my truck serviced at Lou Sobh in Cumming. More

by b_pinter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2026 -

Lou Sobh Honda responded

Thank you so much for sharing your experience with us! We’re glad to hear your first service visit went smoothly and that Jack took great care of you. We appreciate you choosing Lou Sobh Honda and look forward to being here for all your future Ridgeline service needs.

February 13, 2026

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Employee Rating

This the best Dealership in the whole world hands down great people and customer service! great people and customer service! More

by DistantCarbon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Heather Cullen, Ryan Esloon, Adam Gurreri, Barry Leake, Aquila Ukama, Stephanie Love, Laith Younis, Christina Thomas , Brandyn McMahon

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Mar 18, 2026 -

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

February 13, 2026

Dealership Rating

Employee Rating

Always when I call he is clear, concise and professional and tells me the best solution they have to offer. Great service! and tells me the best solution they have to offer. Great service! More

by CFEDORCHUK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Esloon

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Mar 18, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you consistently receive clear, concise, and professional communication along with the best solutions for your needs. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

February 13, 2026

Dealership Rating

Employee Rating

He is patient and helped to take care of everything I needed Thank you Jack I am happy with the service needed Thank you Jack I am happy with the service More

by mattfg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 18, 2026 -

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Jack was patient and took care of everything you needed. We’ll be sure to pass along your kind words to him. Thank you for choosing Lou Sobh Honda!

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