Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
596 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

4.9

596 Reviews

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596 Reviews of Jackie Mercer

July 25, 2025

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Employee Rating

Great experience and great people. They have many good vehicles. Much appreciation from there help. More

by walkerhoard
Sales Price Transparency
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Recommend Dealer
Yes

July 23, 2025

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I had a great experience ! Jackie M. Is the best. He really help get the car I wanted More

by LATANYATWOODS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Huey, Braylon Boudreaux

Jul 24, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience! It brings us great satisfaction to know that you had such a positive visit with us. We understand how important it is to find exactly the right vehicle, and we are thrilled that Jackie was able to assist you in getting the car you truly wanted. Your kind words about the exceptional service you received mean so much to our entire team. We take pride in helping our customers find their perfect match, and it sounds like we accomplished that goal for you. Thank you for choosing us and for taking the time to share your experience with others.

July 22, 2025

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Easy and fast buying experience. Would recommend to family and friends. Love my new Bronco. More

by rogerfern2001
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

Jul 23, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that your vehicle purchase was both quick and smooth. Your satisfaction with your new Bronco truly makes our day. We understand how important it is to have a seamless buying process, and we're thrilled that we could deliver exactly that for you. Thank you for trusting Grand Prairie Ford with such an important purchase, and we're honored that you would recommend us to your loved ones. We hope you enjoy many great adventures in your new Bronco!

July 21, 2025

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Great dealership very friendly was in and out under a few hours would recommend to anyone More

by Evildead6634
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Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our team to be welcoming and that your visit was efficient. It means a great deal to us that you would recommend our services to others. We appreciate your business and look forward to serving you again in the future.

July 20, 2025

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Phenomenal value and extremely professional staff through the whole experience. I would recommend Grand Prarie Ford to anyone. More

by Quint
Sales Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us, Quint! We are thrilled to hear that you found exceptional value and appreciated the professionalism of our team throughout your entire visit. Your recommendation means the world to us at Grand Prairie Ford. We take great pride in providing outstanding service and ensuring every customer feels valued. It was our pleasure to serve you, and we look forward to helping you with all your automotive needs in the future.

July 14, 2025

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"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
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Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 13, 2025

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Jackie is a great salesman. Took care of us and explained everything to our satisfaction. More

by skylinner
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Recommend Dealer
Yes
Jul 18, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our sales team. It's wonderful that you felt well taken care of and that everything was explained clearly to your satisfaction. Your feedback about receiving thorough explanations and excellent service means a great deal to us at Grand Prairie Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.

July 13, 2025

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Jackie was amazing! Excellent Customer Service. Very Responsive. Clear Communication. We will refer all friends and co-workers to him based on our experience! Regards, M More

by jenniferhickey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Alejandro Rodriguez

Jul 18, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Jackie provided you with outstanding service and maintained clear communication throughout your visit. It means so much to us that you found our team to be responsive and helpful. Your satisfaction is our top priority, and we truly appreciate your willingness to recommend us to your friends and colleagues. We look forward to serving you again in the future.

July 12, 2025

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The best ! !! I always have have a great experience ! Jackie is the best. He is a part of our family now !! More

by LATANYATWOODS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Huey, Braylon Boudreaux

Jul 17, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you consistently have great visits. It sounds like Jackie has made a lasting impression and has become an important part of your automotive journey. We truly value customers like you who take the time to recognize outstanding service. Your feedback means the world to us and helps us continue providing the exceptional experience you deserve.

July 12, 2025

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Employee Rating

I absolutely love this dealership. Jackie works so hard to make sure we get a good deal on what we want. This is the 6th car he has sold my husband and I and we are so grateful to him. More

by LATANYATWOODS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Braylon Boudreaux

Jul 17, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear about your love for our dealership and how well we have been able to serve you and your husband over the years. It means so much to know that our team member has worked diligently to ensure you receive excellent deals on the vehicles you want. Having the opportunity to help you with six vehicle purchases is truly special, and we deeply appreciate your continued trust in us. Your loyalty and gratitude mean everything to our team, and we look forward to continuing to provide you with exceptional service for many years to come.

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