Jacob Childress | Page 22

Rob Gould is a Five Star Car Salesman Very accommodating . Rob had the vehicles that I wanted to check out set up and ready to go at our scheduled appointment time and was very knowledgeab Very accommodating . Rob had the vehicles that I wanted to check out set up and ready to go at our scheduled appointment time and was very knowledgeable about the vehicles. My Auto was flexible and willing to negotiate final price on both my new car and my trade. More

by gamyers1 Verified Customer Verified Customer

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Sales Staff-Personal, friendly, knowledgeable, provided detailed information during test driving vehicle, excellent customer service! Buying process was easy, completion of finance paperwork was in a timel detailed information during test driving vehicle, excellent customer service! Buying process was easy, completion of finance paperwork was in a timely manner More

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Austin Gressett was amazing! He was very knowledgeable and a pleasure to work with. I really appreciated the constant communication and quick responses when I had questions. Jake Childress and Bill Ferr and a pleasure to work with. I really appreciated the constant communication and quick responses when I had questions. Jake Childress and Bill Ferry were a pleasure to meet, as well. A great group of professionals. I have and will recommend this dealership to everyone looking to buy or lease a vehicle. More

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Best car buying experience, we've ever had. Keegan Best car buying experience, we've ever had. Keegan Eckert was very personable, and knowledgeable, not to mention fun. He had the vehicle we were int Best car buying experience, we've ever had. Keegan Eckert was very personable, and knowledgeable, not to mention fun. He had the vehicle we were interested in ready for us when we arrived, to test drive and it was immaculate. I mention this because at another dealership in Holland that was not the case. Keegan's motto is "what will it take to put you in this car today", and we made a deal. I also want to mention that two weeks after we purchased our vehicle, Keegan met us in the Service department, to over see the Simmoniz Coating process we purchased for our vehicle and set us up with a loaner. Keegan called us when our vehicle was ready to pick up and we went over the car together and they did a beautiful job. We are very happy and definitely recomend Keegan at My Auto. Deb &Steve Spangler More

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My auto import had the vehicle I was looking for. A 2015 Ford Focus ST with low mileage and for the right price! My salesman was very easygoing and able to get my car ready for me in a timely manner. Glad I Ford Focus ST with low mileage and for the right price! My salesman was very easygoing and able to get my car ready for me in a timely manner. Glad I was able to do business with a local dealership! More

by xchrisrussellx Verified Customer Verified Customer

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Did a good job from when I entered the door to when I left with my car. Knew what they were doing and were very hospitable. left with my car. Knew what they were doing and were very hospitable. More

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Great Experience Our first experience with this dealership was a great one. Everyone we dealt with was pleasant and helpful. No high pressure tactics or unnecessary di Our first experience with this dealership was a great one. Everyone we dealt with was pleasant and helpful. No high pressure tactics or unnecessary dickering. Very happy with the results. More

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Very pleasurable buying experience, test drove a few cars in the same day prior to making a decision. Eric helped us find the right car that met our needs. in the same day prior to making a decision. Eric helped us find the right car that met our needs. More

by stuart.fletcher Verified Customer Verified Customer

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Roy was absolutely amazing. We had our toddler with us and the entire experience was very accommodating, especially with the kiddo. Everything was smooth and seamless. We had been shopping all week for a and the entire experience was very accommodating, especially with the kiddo. Everything was smooth and seamless. We had been shopping all week for a car at many places and it has been very stressful with the little one but my experience here was very easy and delightful. More

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I came down to MyAuto Imports on February 19, 2020 to refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realize refinance my car and turn my lease in to a buy. I dealt with my sales person Shadric, finance persons Steve and Jake. At the end of the day I realized when I was home and reviewed the documents that Steve and Jake had actually charged me an exorbitant amount of money to turn this lease into a buy. I have had my car for two years and the bottom line of the costs that I would have been paying for this new deal was $8000 more than what I paid for the car two years ago. They disarm you with their charm and their salesman jargon. They give you these numbers that make you feel as though you are getting a good deal, but when you do your own math when you get home and rest and can concentrate on the things that they say, you then understand that you have been royally screwed. None of them can tell me why I would have been paying over $100,000 for a car that was $71,000 in 2018 just to get out of this lease. My financial institution had already given me good rates rates. I should have gone with them in the first place. I am so sorry to have to say what I am saying but it is necessary. I was totally taken advantage of by these high-pressure dishonest tactics that they inflict on customers at MyAuto Imports. It is a shame that a person would trust that dealership and buy a car that cost as much as a house only to be screwed. I’ve purchased a car from MyAuto before. I’ve been a regular user of their service department since 2005, but I will not be returning to MyAuto Imports. Funny how they email and text you on the regular to get your business, but when you call them on their crap, the communication stops... More

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