Jacob Haro
Jacob Haro at Ken Garff Honda Riverdale

Jacob Haro | Page 11

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
272 Reviews
4.8

272 Reviews

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272 Reviews of Jacob Haro

January 11, 2024

Dealership Rating
Employee Rating

I have never had any problems with Ken Garff service. They are always quick and I'm continually being updated of vehicle status. More

by JMITCH3777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

January 04, 2024

Dealership Rating
Employee Rating

It’s a great dealership. I appreciate the service technicians and all they do. The wait time for service is minimal. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 29, 2023

Dealership Rating
Employee Rating

Extremely friendly service and helpful . I was very well treated like I was their priority and number one customer! More

by laurescsimental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2023

Dealership Rating
Employee Rating

Great experience. No hassles, straight talk. Parts were pre ordered, arrived and place on vehicle. They did not miss a beat. Would definitely recommend them to everyon More

by baxtersw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Jesse Martinez

December 15, 2023

Dealership Rating
Employee Rating

Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f More

by charlesvono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We're sorry that you had a frustrating experience with communication. We ordered your parts on 10/17/23, and as part of our protocol we must follow the bulletin for inspection first, then order the part. We then got you scheduled as soon as we could. We apologize if this was not communicated to you, and we are reviewing your experience to look for ways to improve for the future. If there is anything we can do to assist you further, please feel free to reach out directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 13, 2023

Dealership Rating
Employee Rating

Excellent customer service. Got me in at my scheduled appointment time, service was quick and efficient. More

by TanyaM
Recommend Dealer
Yes

December 12, 2023

Dealership Rating
Employee Rating

I always receive great service. They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! More

by Erika7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum, Dallan Oldroyd

December 06, 2023

Dealership Rating
Employee Rating

When I got in my car my air filter and glove box had been left in the passenger seat More

by ANDREW@STARKS.ME
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 06, 2023

Dealership Rating
Employee Rating

Please go to xxxx. . You are lucky that I don't sue you. Please review the crap you did, perhaps I needed and new engine, a new transmission, new radio, new windows, More

by bradhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

December 05, 2023

Dealership Rating
Employee Rating

Ken Garff Honda is a reliable business with kind and respectful employees. Jacob did a great job with my car! More

by MALACKMOUHAMMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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