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Jacob Haro
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201 Reviews
201 Reviews
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201 Reviews of Jacob Haro
January 15, 2023
Excellent as always! Love Ken Garff Honda! Like MASH, Best Care Anywhere! I'll be back! Love Ken Garff Honda! Like MASH, Best Care Anywhere! I'll be back! More
by BPCARR66
Verified CustomerOther Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum
Helpful 
January 10, 2023
Service was good but the unexpected charges were a huge disappointment. These charges should have been shared when we made our appointment through their online service scheduler. When we purchased the Adv disappointment. These charges should have been shared when we made our appointment through their online service scheduler. When we purchased the Advantage care plan we were told that the plan doesn't expire. That wasn't the case and we were charged a fee to "reactivate" the plan. We also showed up at the dealership and when we went to the Buick service center (where we have always gone) they were closed. We went over to the Honda center and they said we were on their schedule because the company decided to close the Buick service center on Saturdays. We were charged $20.00 because it was the Honda service center instead of Buick. When we scheduled the appointment it didn't differentiate between the two and we used the portal for Buick. Nickeling and Diming (or $10 and $20ing) customers is very unprofessional and disappointing. More
by mnlgreene91
January 06, 2023
The work was good, but the shuttle not so good. Long, long wait for it. The next time I went, I just waited on the service to be completed and it wasn't long. Long, long wait for it. The next time I went, I just waited on the service to be completed and it wasn't long. More
by wagnon
Other Employees Tagged: Frank Perez
January 02, 2023
Amazing people there. I felt horrible I was late and they worked to still get me in. I was not expecting this. When working on my car I was not pressured to get anything e I felt horrible I was late and they worked to still get me in. I was not expecting this. When working on my car I was not pressured to get anything extra and was made aware of anything I may want to look at. I really appreciate the video of my car being g worked on as well so I can see what has/is being done. More
by BRITLYNN39
December 21, 2022
It is so nice getting my vehicle serviced when there are such helpful people who are willing to answer any question I have and explain everything. I especially love that they tell me what services my car ne such helpful people who are willing to answer any question I have and explain everything. I especially love that they tell me what services my car needs More
by lisanga729
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum
December 16, 2022
Service tech knowledge is great. Problem better but not fixed. Civic si handling is like a xxxxxxx wrench in certain conditions, xxx is the problem. This is a performance coupe.I lov Problem better but not fixed. Civic si handling is like a xxxxxxx wrench in certain conditions, xxx is the problem. This is a performance coupe.I love our steering in our Accord,Mustang,Ram and our Motor home. This is a Honda problem not yours. Please help. Don Lindsay More
by DONL2
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Collin Gum
December 03, 2022
Everything went well on our last couple of services and the purchase of our new CR-V. Both Jacob and Mario did great jobs for us. the purchase of our new CR-V. Both Jacob and Mario did great jobs for us. More
by Mike
Other Employees Tagged: Mario Saucedo
