Jacob Lubinski | Page 11

This dealership is topnotch. From the time you are greeted at the door until you return, everyone is so kind and helpful. I never felt pressured or rushed, they were happy to del From the time you are greeted at the door until you return, everyone is so kind and helpful. I never felt pressured or rushed, they were happy to deliver a quality product and they do!! I had the pleasure of working with Eddy Lindt for my purchase. He is passionate about his product and finding the right vehicle for his customer. He made buying a car, a pleasant experience and I had fun in the process. More

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Ammar Zabadneh was great to work with as a professional and a genuine engaging person. He attended to all of our needs through the inspection and purchasing processes. I can recommend him in the strongest and a genuine engaging person. He attended to all of our needs through the inspection and purchasing processes. I can recommend him in the strongest terms. More

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with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealersh went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehicles but this dealership has been good to my family for years. More

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When you walk into a dealership what is your expiration? Is it that you want quick service or a friendly face that you can trust? Well here you get both and much much more. My experience with John was above Is it that you want quick service or a friendly face that you can trust? Well here you get both and much much more. My experience with John was above any and all expectations. More

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The Infinity of Clarendon Hills has a Remarkable Team that helped my wife and I feel like we were a part of them! Our Salesman, Eddy Lindt, was Amazing! Please continue to put smiles on customer faces. I that helped my wife and I feel like we were a part of them! Our Salesman, Eddy Lindt, was Amazing! Please continue to put smiles on customer faces. I can see another Service of Excellence Award coming your way! Thank You! More

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Eddy was very nice informative and personable. .really made me feel comfortable making my purchase .really made me feel comfortable making my purchase More

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Recently purchased a car here and was very happy with the experience. Eddy Lindt was helpful, kind, and knowledgeable. experience. Eddy Lindt was helpful, kind, and knowledgeable. More

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Lisa and Andreas make a great sales team. They were attentive, informative and helpful throughout the entire car buying experience. They were attentive, informative and helpful throughout the entire car buying experience. More

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Eddie was very thorough and patient when explaining and demonstrating the use of the vehicle’s options. He’s a unique guy we won’t forget. demonstrating the use of the vehicle’s options. He’s a unique guy we won’t forget. More

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Overall I had a very positive experience with everyone at Infiniti of CH. It was was more or less a situation beyond their control. We arrived at closing, and they were kind enough to wait for us. They e Infiniti of CH. It was was more or less a situation beyond their control. We arrived at closing, and they were kind enough to wait for us. They easily dealt with a series of issues with my trade in and lack of some needed paperwork (I came in from out of state and was unaware of the required stuff). The only thing that prevents me from giving five stars is that there was a customer before me who simply stalled the financing process. We were at the dealership for nearly three hours, largely because the finance department couldn't process our paperwork due to the couple ahead of us who couldn't make up their mind. I know it wasn't the dealership's fault, but it would have been nice if they had simply told the other couple that they needed to get us processed (which would have taken 15-20 minutes) while the couple discussed things and made their decision. I have been in similar situations in a variety of business settings where similar situations are handled in that way. I probably wouldn't have really cared if I was alone, but I had a two hour drive back home with my wife and little girl who were both very tired and hungry from a long drive down for what should have take about an hour to an hour and a half. To his credit, Jake made my daughter laugh and did his best to move us through once we actually made it into his office. None of the issue was his doing, it was dealership protocol- I would kindly suggest they revisit what procedure is under these circumstances. My rating is not on the individuals I dealt with, rather the dealership and its policies. I would consider the trek down to get another vehicle if we found one that fit our budget and needs as the Highlander did. I don't regret my decision to work with them at all. More

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