Jacob Lubinski | Page 26

Great one stop buying experience, treated like VIP! Amazing tag team work😊 Bill Mullarky great guy making sure you understand vehicle and process to SALE! Amazing tag team work😊 Bill Mullarky great guy making sure you understand vehicle and process to SALE! More

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Please let me start by saying in all my years of buying cars, I NEVER, EVER wasted my time "rating" any particular salesperson or dealership. I expect competent, honest and straightforward customer service cars, I NEVER, EVER wasted my time "rating" any particular salesperson or dealership. I expect competent, honest and straightforward customer service from the get-go, or I will just flat out leave. Why rate someone for just doing their job? The team I dealt with at Infiniti of Clarendon Hills must be commended. Infiniti Corporate should clone these people! From my initial greeting, to driving away 5 hours later, I was certainly overwhelmed every step of the way. From salesman Bill Mullarkey, to the finance guy Jacob Lubinski, to the pre-owned manager Joe Belmonte, I was literally treated like a King. Bill worked tirelessly to find me the perfect car from inventory, even running to their off site lot to find the exact car my wife wanted. My wife kept changing her mind, but Bill did not waver or show any signs of stress or aggravation dealing with a difficult customer. Joe Belmonte appraised my car and gave me an excellent price on my trade-in. I took his first offer without even negotiating because it was much higher than expected or warranted, to be honest. I couldn't believe it...He was just professional. Period. Once we got to finance, even with 2 more deals to close behind mine, Jacob took his time and answered every stupid question my wife had. Many times doing the actual purchase in financing can be a UFC fight. Not with Jacob. No high pressure sales whatsoever which was very appreciated. I had come in pre-approved for financing but he actually beat my credit union rate. That has never happened to me in 30 years of car buying. He explained everything we inquired about in detail, from a new car warranty, to maintenance contracts, to a wheel and tire warranty. Nothing pushy. Just honest answers and honest pricing to get the final number where we needed to be. The car was filthy from sitting in the snow and ice for weeks, but Bill Mullarkey made sure that baby was sparkling driving off. The dude even personally used windex and some kind of spray shine even after the car was "new purchase detailed" when we were in finance. Who does that...? Weeks later, I'm still in shock how great this dealership made the whole buying experience. Like I said earlier, I never rate anything online. But, I just had to express my sincere gratitude in this case. First time ever in my life I did not leave the dealership feeling like I had been in a street fight. I will never buy another car from another dealer as long as I live. It is still tough sledding out there with Covid negatively impacting businesses and livelihoods, etc. If you are in the market for a new or pre-owned vehicle, give these guys and gals at Infiniti of Clarendon Hills a chance to earn your business. You will not be disappointed! Dave A, Naperville. More

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All was good except that I did not appreciate the assumption that I would take the extended warranty. It was already added to the financial documents when I was presented with them. I don't feel th assumption that I would take the extended warranty. It was already added to the financial documents when I was presented with them. I don't feel that was right. The rest of the sales process was more than satisfactory. More

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I have purchased 3 vehicles from Infiniti of Clarendon Hills and Bill Mullarkey and would highly recommend them! Bill has been a pleasure to work with throughout the years and has made the car buying exp Hills and Bill Mullarkey and would highly recommend them! Bill has been a pleasure to work with throughout the years and has made the car buying experience much less painful than other dealerships I've dealt with in the past! I will continue to purchase and lease vehicles from Bill Mullarkey and Infiniti of Clarendon Hills for the reasons mentioned above. I've also had a great experience working with the finance and management, all great people. Sincerely, Rich Pietroske More

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Bill Mullarkey is the ultimate professional. When you arrive at Infiniti of Clarendon Hills he treats you like an honored guest in his home. And why not he practically owns the place . I have been buying arrive at Infiniti of Clarendon Hills he treats you like an honored guest in his home. And why not he practically owns the place . I have been buying vehicles from him for about 22 years. No matter which location he has been at he will do anything to make you have had the best experience and most fun you will ever have purchasing a vehicle. T More

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It’s the most beautiful Friendliness Dealership on Ogden Ave . Everyone there is exceptionally nice . It’s a warm and welcoming environment. Will definitely recommend .It is always great going back to see Ave . Everyone there is exceptionally nice . It’s a warm and welcoming environment. Will definitely recommend .It is always great going back to see Pete , My Sales Bill M. The cashier Julie is very nice and professional . More

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The Clarendon Hills Infiniti dealer is easy to get to and has ample parking for customers. The facility was Spacious, clean and followed proper Covid19 guidelines. Our sales consultant was Andreas Korallus has ample parking for customers. The facility was Spacious, clean and followed proper Covid19 guidelines. Our sales consultant was Andreas Korallus and he was very pleasant, professional and patient with our endless questions and requests. He was a great person to know as well! All of the people we met at the dealership were professional and very friendly most especially Mr Peter Korallus, Bob Kauke and Jacob Lubinski. It will definitely make us an Infinity Clarendon Hills customer again! More

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Jeremy was amazing to work with - so kind and truly looks out for the best interest of his customer. He takes time to get to know his customer, and will make sure his customer has all the information they ne out for the best interest of his customer. He takes time to get to know his customer, and will make sure his customer has all the information they need to make the best, most sound decision as they choose a new car. Everyone in the dealership is so friendly and professional - making the process very pleasant overall. More

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This is great Infiniti dealership to buy/lease a car. I have been working with Bill Mullarkey for about 20 yrs, he is one of the good guys very knowledgeable about the product . Pete and his team are ve I have been working with Bill Mullarkey for about 20 yrs, he is one of the good guys very knowledgeable about the product . Pete and his team are very professional every step of the way from sales to finance . Tony and his service department are so on point and accomodating explaining everything being done to your vehicle...Kudos out to Mike Harlow he helped me get a new tire when I was in a desperate situation with my run flat tire. If you're looking for a Infiniti car or are in need of service you won't be disappointed here. More

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I had the pleasure of working with John M. He was the epitome of a true caring salesperson. He was transparent & honest! Awesome experience!! Thank you all for being such a great team!! epitome of a true caring salesperson. He was transparent & honest! Awesome experience!! Thank you all for being such a great team!! More

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