Jacob Smith | Page 5

Jacob was a true professional salesman and very helpful. I would recommend him to anyone wanting to buy a car or truck.He is a great asset to the dealership and I would call him if I wanted to buy another ca I would recommend him to anyone wanting to buy a car or truck.He is a great asset to the dealership and I would call him if I wanted to buy another car in the future. Dennis was also a true professional financial manager.He explained everything so you understood every part of the transaction of buying my truck.He made you feel comfortable and happy in the whole process of becoming a new customer of Handy Toyota and I am looking forward to a future purchase. Thank you for the great experience. More

by perrybryan Verified Customer Verified Customer

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Purchase of the vehicle was fine. Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been q Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been quickly repaired under warrantee. Had 5k service 1.5 weeks before last service, maintenance message left active, told my oil filter plastic was broke and had to be replaced. Told they would let me know when the trim fix clip comes in. 3-4 days later scheduled return to fix roof trim, and clean and lubricate brakes($305 service) At last service was told by service rep, brakes service work was $305, roof trim clip minor cost likely done under warranty. Car service completed, service rep attempted to charge me $505. I immediately objected, a small trim clip should not cost $200, let alone should I be charged given I have telling service dept every time I came in since 5k odometer telling service dept about this. Finally at 39k miles service rep is telling me this was not under warrantee. Service rep consulted with other work colleagues and dropped the charge under warranted. I left the dealership, I read the service report all fluids topped off and checked. Next day I used the washer fluid, first shot of fluid, Washer fluid message indicates low requiring to refill. Washer fluid reservoir was so empty it required a whole jug of washer fluid. I don’t trust the quality of the work, or the cost is competitive. Not a happy customer at all. More

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Jake and Dennis made our purchase go as smooth as possible. Jake and Dennis are very professional with great personalities. Handy Toyota is the best dealership in Northern Vermont. We have been Handy possible. Jake and Dennis are very professional with great personalities. Handy Toyota is the best dealership in Northern Vermont. We have been Handy Customers for over 40 years. They take care of their customers. More

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Jake was great to work with. He listened to what I was looking for and gave me options to consider without pushing me into something I didn’t want. He got me the deal I was loo He listened to what I was looking for and gave me options to consider without pushing me into something I didn’t want. He got me the deal I was looking for. Dennis was very professional and didn’t try to sell all the extras during the financing portion. More

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I went in several times to review a Highlander and every time I was greeted and helped out! Jacob and Denis did a great job explaining the details of my purchase and any extra options I was eligible for and time I was greeted and helped out! Jacob and Denis did a great job explaining the details of my purchase and any extra options I was eligible for and without pressuring me to buy if package was unnecessary! More

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It was a great experience, they made it very easy and explained everything we needed to know. We love the car! We highly recommend. explained everything we needed to know. We love the car! We highly recommend. More

by davidroby Verified Customer Verified Customer

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The people out back got me covered Thank , for the help in a complicated issue in a complicated issue More

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The service took less time than estimated and they were very friendly. The only complaint would be the fact that I could not get in for the undercoating for about 2 months after buying my car and there is very friendly. The only complaint would be the fact that I could not get in for the undercoating for about 2 months after buying my car and there is now snow on the ground. Driving on a dirt road is just about impossible, lol. More

by vtmomfuller Verified Customer Verified Customer

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I just leased a 2024 Rav 4 from Handys. Our salesman Ali was great to work with and the process was completed in under 3 hours. Our salesman Ali was great to work with and the process was completed in under 3 hours. More

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Great deal, great deal, always pleasant and overall just a great place to do business. a great place to do business. More

by mbessette741 Verified Customer Verified Customer

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