

Jacob Wilson
Service Advisor
Gordie Boucher Ford Lincoln of West Bend
3021 W Washington St
West Bend, WI 53095
48 Reviews
Write a Review48 Reviews of Jacob Wilson
September 27, 2025
Work is way too expensive they want over 800. 00 dollars for a transmission filter change and some fluid. Not fixing anything just replacing the filter and some fluid. 00 dollars for a transmission filter change and some fluid. Not fixing anything just replacing the filter and some fluid. More
September 26, 2025
Everyone there'was friendly and did a great job. I received a very fair trade in for my Ford as well. This Ford is my fifth Ford! I love them. I received a very fair trade in for my Ford as well. This Ford is my fifth Ford! I love them. More
Other Employees Tagged: John Zieja, Joseph Hohmann, Kim Gonzales, Tyler Howey, Roy Hebert, Monica Dewey
September 20, 2025
The entire team is fantastic to work with. I cannot express in words, other than by writing a BIG thank for dealing with the extended warranty company that I went with during the time of purch I cannot express in words, other than by writing a BIG thank for dealing with the extended warranty company that I went with during the time of purchase. Jacob is truly an extraordinary person who has mastered his craft in handing every bump in the road (pun intended) during this process with professionalism, while maintaining a semblance of humor (which is much needed in life). Thank you to Joe as well (Service Manager). He is a good man who listens intently, while formulating a response to my questions and concerns. A hat tip to the Entire Gordie Boucher team in West Bend. More
Other Employees Tagged: Joseph Hohmann, Roy Hebert
September 09, 2025
40 bus has been a very good dealership to me and present and pass deals. They really went out of their way to find the exact truck I was looking for. and pass deals. They really went out of their way to find the exact truck I was looking for. More
Other Employees Tagged: John Zieja, Joseph Hohmann, Kim Gonzales, Tyler Howey, Roy Hebert, Monica Dewey
September 04, 2025
Thorough job. Great management and service in the service department. Convenient to drop off and get a ride to and from work. Great management and service in the service department. Convenient to drop off and get a ride to and from work. More
Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Kim Gonzales, Tyler Howey
August 19, 2025
Great communication on the service & recall issue with my car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. More
Other Employees Tagged: Joseph Hohmann, Kim Gonzales, Monica Dewey
August 08, 2025
Jacob, TJ and all of the service staff were very helpful. They made sure to clarify their questions with us and changed the tires on my car promptly without any problems. They made sure to clarify their questions with us and changed the tires on my car promptly without any problems. More
Other Employees Tagged: Tyler Howey, Monica Dewey