Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan | Page 26

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
313 Reviews

Dealership Experience

4 yrs, 9 mos

4.9

313 Reviews

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313 Reviews of Jacqueline Quinlan

December 07, 2022

Dealership Rating
Employee Rating

Went to Colonial for an oil change for my vehicle today. ..They are all friendly and personal people...It's a extremely comfortable atmosphire .. They are very pleasant employees there.. More

by gfabrizio3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 01, 2022

Dealership Rating
Employee Rating

Very happy with first experience with service department. Amazing communication and problem solved! I will definitely use services again! Thanks! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2022

Dealership Rating
Employee Rating

The service was great. I had an oil change and tire rotation and I was in the waiting room for approximately an hour. More

by Nicholasbreton27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

November 16, 2022

Dealership Rating
Employee Rating

Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jeff Chandler , Shelley Dupre, Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe.

November 15, 2022

Dealership Rating
Employee Rating

Shelley was very informative and professional; work was done right and on time, wouldn't go anywhere else! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd , Shelley Dupre

November 03, 2022

Dealership Rating
Employee Rating

When I bought my car in for the service appointment I asked if It would be complete in 2 hours because I had an appointment. Then promised that it would be. 1 hour later I was handed the key in plenty o More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd , Shelley Dupre

October 27, 2022

Dealership Rating
Employee Rating

I’ve always had a great experience with colonial west Chevrolet service department.Excellent service and friendly to talk to. More

by Tbird2173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd , Shelley Dupre

October 17, 2022

Dealership Rating
Employee Rating

Easy to make appointments on line. I got in on time and was done quickly. Courteous check in & check out! More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd

September 29, 2022

Dealership Rating
Employee Rating

Nice communication between service and myself. Updates, confirming my appointment and sending out communication making sure we were happy with service. 5 stars all the way around More

by Dip.op583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd , Shelley Dupre

September 21, 2022

Dealership Rating
Employee Rating

Good service department. Phenomenal customer satisfaction department. Went above and beyond what they "had" to do for me! A quick vac of the cab after an oil change would be More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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