Jade Hilliard | Page 27

Friendly Dealership CJ Nichols did a great job he showed me the cars I asked for and changed the paper work when i changed my mind, he was very polite, and knowledgeable CJ Nichols did a great job he showed me the cars I asked for and changed the paper work when i changed my mind, he was very polite, and knowledgeable and thanks to his patience I am driving the car I wanted. Also I had a very good experience when they work on my car, jade Hilliard is very nice and very professional. Tim Hanson took extra time to explain things to me, and accept my request to cancel a contract , that was nice. There were always a very nice and friendly men opening the door, in general everyone is friendly. More

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Oil Consumption Recovery I purchased a crosstrek in 2013 that was plagued with oil consumption issues. Subaru was great on honoring the warranty, but the corporate side fell s I purchased a crosstrek in 2013 that was plagued with oil consumption issues. Subaru was great on honoring the warranty, but the corporate side fell short on helping get me into a new vehicle when I was done dealing with my existing one. My issues where never with the service response from Tucson Subaru because they were great to deal with. Needless to say I was pretty much done with Subaru as a brand, but I did include them on my list when I was shopping for a new vehicle and actually ended up buying another one. I did so because of my experience with Scott and Jade in the service department and because of Kevin G. in sales. Kevin was straight forward and did not use any high pressure tactics. I told him what I was looking for, he told me what he had and worked with me to get me a fair deal. More

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Great buying experience Gil Warren at Subaru was able explain in detail the reasons why leasing a new Subaru Forester would be cost effective and also enhance my driving expe Gil Warren at Subaru was able explain in detail the reasons why leasing a new Subaru Forester would be cost effective and also enhance my driving experience. My 2011 Forester was paid off but was beginning to bring me into the dealership far too often. I decided to move forward with a leased 2017 Forester and I'm very happy that I did. The driving experience was sensational . All of the details of the purchase were handled efficiently. Gil was very helpful in helping me become more familiar with my new purchase. Many thanks to Gil Warren and the rest of the Subaru employees. More

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good and friendly service I was happy with the quick appointment, expert service, loaner car and constant contact with Jade Hilliard. She was friendly and co-operative through I was happy with the quick appointment, expert service, loaner car and constant contact with Jade Hilliard. She was friendly and co-operative throughout the entire service call and she was easy to contact. (I also liked the free snacks and coffee and nice seating area that made me feel 'special' and appreciated and comfortable while I waited for a short time!) More

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Very helpful Kevin knew everything I ask him about the car and titling of it. If he didn't know he found the answer. The dealership and service were all very relia Kevin knew everything I ask him about the car and titling of it. If he didn't know he found the answer. The dealership and service were all very reliable and efficient. I would definitely buy here again. More

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Love Tucson Subaru Just traded in our old Forester for a new one. Both vehicles were puchased from this dealer. All of our service is done here and we love all the attri Just traded in our old Forester for a new one. Both vehicles were puchased from this dealer. All of our service is done here and we love all the attributes of this dealership. We continue to come here because it's great, Thanks to all the staff for contributing to the positive experiences we've enjoyed here over the years. More

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Considerate, knowledgeable and generous Most people wince when discussing buying a car. This dealership could very well make that reaction outdated. We experienced kindness, patience, and ex Most people wince when discussing buying a car. This dealership could very well make that reaction outdated. We experienced kindness, patience, and expertise in every question answered. All aspects of the process were handled professionally and without stress or pressure. We highly recommend this dealership. Thanks to everyone at Tucson Subaru! More

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air bag recall Jade was very professional while serving us. We were supplied with a loaner vehicle because the recall repair would take longer than several hours. We Jade was very professional while serving us. We were supplied with a loaner vehicle because the recall repair would take longer than several hours. We are satisfied with the service. More

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Happy to do business! Was able to quickly get a convenient appointment to check out a front-end noise, and everything went smoothly. Car was ready as promised; Jade and all Was able to quickly get a convenient appointment to check out a front-end noise, and everything went smoothly. Car was ready as promised; Jade and all the other employees were pleasant and competent. More

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Motorized Tailgate Repair I had an issue with the motorized tailgate on my under-warranty Subaru. It only worked manually after having been at a local car wash. Received a free I had an issue with the motorized tailgate on my under-warranty Subaru. It only worked manually after having been at a local car wash. Received a free rental of the same type as mine. When I picked up my car, with everything operational again, I received documentation of the repair. This gave me a chance to inform the car wash company about what NOT to do to similar vehicles. Thus, it helps them to avoid causing this problem in the future. Win/win all around. More

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