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Jae Lee
1,261 Reviews
1,261 Reviews
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1261 Reviews of Jae Lee
March 23, 2021
Scheduled me for two recalls and didn't have the parts for one of them? Like we have all the time in the world to keep coming back .Get you act together. DO NOT schedule for recalls if you don't have the for one of them? Like we have all the time in the world to keep coming back .Get you act together. DO NOT schedule for recalls if you don't have the parts. Always something with this service Dept. I don't trust them at all. More
by RFARNZ
Verified Customer
March 22, 2021
Jae Lee is awesome in the service dept! I had came in to get some maintenance work done and he was quick to help out. Great guy, very professional. get some maintenance work done and he was quick to help out. Great guy, very professional. More
by howardxchung
Other Employees Tagged: Charley Jeong
March 17, 2021
I am happy your seevice with you on my car it,s was on time my car wash and clean in and out verry nice job thank,s Bob Sharma time my car wash and clean in and out verry nice job thank,s Bob Sharma More
by BEJENDRASHARMA
Other Employees Tagged: Sean Kim, Javier Olivares, Jay Jussal, Faustino Lozano, Javer Esquivel , Joel Aleman
March 17, 2021
Great customer service! needs! Jae looked over all that was needed. Made sure the customer received the approAppropriate assistance from Hyundai corporation went out of his way thank you so much! Jae Lee was needed. Made sure the customer received the approAppropriate assistance from Hyundai corporation went out of his way thank you so much! Jae Lee rocks! More
by LIBERTYBERLIN
March 16, 2021
From start to end was seamless. Right on time for my appointment and waiting area was clean and spacious. When my car was ready Jae came and escorted me to my car outside. All staff were friendly and appointment and waiting area was clean and spacious. When my car was ready Jae came and escorted me to my car outside. All staff were friendly and courteous. More
by PYOUNJI
Other Employees Tagged: Paul Kim
March 09, 2021
This dealership never lets me down. They always have such great, honest and quick customer service. I appreciate how they never pressure me into any added services. Keep up the great work!! great, honest and quick customer service. I appreciate how they never pressure me into any added services. Keep up the great work!! More
by JD
Other Employees Tagged: Sean Kim, Javier Olivares, Jay Jussal, Faustino Lozano, Javer Esquivel , Joel Aleman
March 03, 2021
Always a great service at Puente Hills Hyundai. As a college student they give me the best advice when I need to split services due to payment limitations. Only go to Puente Hills! college student they give me the best advice when I need to split services due to payment limitations. Only go to Puente Hills! More
by cbyrd
Other Employees Tagged: Sean Kim, Javier Olivares, Jay Jussal, Faustino Lozano, Javer Esquivel , Joel Aleman
February 23, 2021
I have had the worst experience with your service Dept. and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. Wh and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. When I called to complain some idiot gets in an argument with me instead of trying to help and upsets me more. When I called in for the service Appt. Some cashier named Rosie refused to tell me her name saying she didn't have to give it to me. I only asked for standard info. to prove I set the Appt. Another time a couple of years back I asked a service person about the cost of a basic oil change in the $50.00 range and he said you didn't have one? I was trying to get a basic oil change not the $145- $ 300.00. We end up in an argument that you had to have a lower cost which is posted in every other dealer besides yours .A service rep named Jae has helped me twice in these conflicts. He took over for the guy who wouldn't tell me the cost of a basic oil change and he took my recent Appt. When your rude cashier was so confrontational over a simple question. I despise Puente Hills Hyundai Service Dept. I am 71 years old and have dealt with dozens of dealers in my lifetime. Currently I also have a Chevy and had zero problems with MK Smith in Chino. I have recently had a Kia from Rio Rancho with Art in Service. A great guy;zero problems. Puente Hills Ford with Oscar, Ramon and Servando. Superior service; Zero problems. I can hardly deal with your people without a nasty experience. Only Jae deserves a positive word from me as he listens and tries to help me without issues. I cringe when I think of bringing my Elantra and Kona in or even calling for an Appt. I have thought about going to another Hyundai dealer even if it is not where I got the cars and even if it is a further drive.Just to avoid these unhappy caustic people who are not friendly or helpful.Yassar should know about these people and how they treat your customers. More
by RFARNZ
Other Employees Tagged: Paul Kim, Hanzel Fraguere, Javer Esquivel , Yassar 5 Stars. Rosy the cashier- 0 stars super rude.
February 20, 2021
Great reliable service. Always an easy visit for service and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. and it’s quick and hassle free. They make sure to address my issues and concerns in a timely manner. More
by GERRYHERNANDEZ1973
Other Employees Tagged: Sean Kim, Javier Olivares, Jay Jussal, Faustino Lozano, Javer Esquivel , Joel Aleman
February 18, 2021
Always have the best experience in the service department. They have Fast service. Like that my Car was delivered sooner than told. love the complimentary car wash. department. They have Fast service. Like that my Car was delivered sooner than told. love the complimentary car wash. More
by M.CAMPOS3617
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